Tasks

You are responsible for ensuring the proper handling of sea freight export shipments, in compliance with customs and legal requirements.
They plan and organize transport processes in the area of sea freight export, taking all modes of transport into account.
In addition, you will be responsible for shipment tracking and rate negotiations.
They support and advise our customers worldwide and correspond internationally within our DACHSER network and with our partners.
You will be responsible for handling complaints, developing customer-oriented solutions, and being the contact person for correct billing and invoicing.

Qualifications

You have completed vocational training as a freight forwarding and logistics services clerk (m/f/d) or a comparable commercial apprenticeship with freight forwarding experience.
Ideally, you have some initial experience in the freight forwarding industry.
You have already demonstrated your competent communication and negotiation skills and also enjoy communicating with customers.
Your profile is complemented by good English and MS Office skills.
They are characterized by a team-oriented, flexible and reliable demeanor.

Responsibilities

You are responsible for ensuring the proper handling of sea freight export shipments, in compliance with customs and legal requirements.
They plan and organize transport processes in the area of sea freight export, taking all modes of transport into account.
In addition, you will be responsible for shipment tracking and rate negotiations.
They support and advise our customers worldwide and correspond internationally within our DACHSER network and with our partners.
You will be responsible for handling complaints, developing customer-oriented solutions, and being the contact person for correct billing and invoicing.

You have completed vocational training as a freight forwarding and logistics services clerk (m/f/d) or a comparable commercial apprenticeship with freight forwarding experience.
Ideally, you have some initial experience in the freight forwarding industry.
You have already demonstrated your competent communication and negotiation skills and also enjoy communicating with customers.
Your profile is complemented by good English and MS Office skills.
They are characterized by a team-oriented, flexible and reliable demeanor.