EDUCATION:

• Preferred Bachelors degree in Math, Science, Engineering, Computer Sciences or Operations.

EXPERIENCE:

• Requires 1-2 years experience.
• Technical Career Pathway (TCP) role.

ENVIRONMENTAL REQUIREMENTS:

• May be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function.
• This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

QUALIFICATIONS:

• High School Diploma or GED preferred.
• Typically, 1-3 years of experience in a helpdesk or technical support role.
• Strong understanding of computer systems, networks, and software applications.
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Superior organizational skills – able to manage multiple priorities simultaneously and execute quickly.

PREFERRED QUALIFICATIONS:

• Certifications such as CompTIA A+, Network+, or equivalent.
• Experience with remote support tools and techniques.
• Familiarity with ITIL best practices and framework.
• Experience in a customer service-oriented role.
  Our Specialist Network Technology Support, earn between $63,700 - $95,500. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.