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Specialist, Payoffs at Onity External Career Site
Mumbai City, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Detail-Oriented, Organized, Analytical Skills, Problem-Solving Skills, Attention to Detail, Communication Skills, Teamwork, Loan Servicing, Financial Industry Knowledge, Time Management, Regulatory Compliance, Documentation, Customer Service, Pressure Handling, Modification Quotes, Reinstatement Requests

Industry

Industrial Machinery Manufacturing

Description
POSITION SUMMARY: The staff in this position will report to a Team leader. The Payoff Team Agent plays a crucial role in ensuring accurate and timely processing of payoff requests, reinstatements, and modification quotes. The ideal candidate should be detail-oriented, organized, and able to work effectively under pressure and tight deadlines. JOB FUNCTIONS AND RESPONSIBILITIES: Prepare payoff quotes for loans and mortgages. Handle reinstatement requests, ensuring accurate calculations and timely responses. Generate modification quotes based on customer requirements. Collaborate with other team members to meet departmental goals. Maintain accurate records and documentation. Communicate professionally with internal and external stakeholders. Follow Regulatory and State Guidelines. Various other duties as assigned EDUCATION / EXPERIENCE: Bachelor’s degree preferred. 1-2 years of processing experience preferred. Prior experience in loan servicing or financial/Mortgage industry is a plus. Strong analytical and problem-solving skills. Attention to detail and accuracy. Ability to work efficiently under pressure. Excellent communication and teamwork abilities. No documented disciplinary action in the past 9 months. Should have an Appraisal rating of ‘’Effective Performance” or above in the last completed performance cycle. Should have completed 09 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS: Night shift / No travel requirement
Responsibilities
The Payoff Team Agent is responsible for preparing payoff quotes, handling reinstatement requests, and generating modification quotes. They must collaborate with team members and maintain accurate records while communicating with stakeholders.