Specialist - Process Excellence at Almosafer

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Problem-Solving Skills, Process Modeling Tools, Automation Tools, Lean Six Sigma, Communication Skills, Interpersonal Skills, Project Management Skills, CRM Systems, Business Process Management

Industry

Travel Arrangements

Description

At Almosafer (part of Seera Group), we’re not just part of the travel industry, we’re helping shape its future. As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.We’re united by a bold vision:To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region. About the Job: We are looking for a talented Specialist - Process Excellence to join our team. Job responsibilities: Strategic Process Improvement: Identify, analyze, and implement process improvements to enhance efficiency, reduce costs, and improve overall performance. Lead and execute process re-engineering initiatives, leveraging Lean Six Sigma principles (DMAIC, DMADV). Develop and maintain detailed process documentation, including Standard Operating Procedures (SOPs) and process maps. Utilize process modeling tools (e.g., BPMN) to visualize and optimize complex processes. Project Management: Manage end-to-end project lifecycle, from initiation to closure, ensuring timely delivery and adherence to project timelines. Collaborate with cross-functional teams to align project objectives and ensure smooth execution. Monitor project progress, identify potential risks, and take corrective actions to mitigate issues. Business Analysis: Conduct thorough business analysis to understand business requirements and translate them into technical specifications. Gather and analyze data to identify trends, patterns, and opportunities for process optimization. Develop and implement key performance indicators (KPIs) to measure process performance and track progress. Automation and Digital Transformation: Identify opportunities for automation and implement automation solutions (e.g., RPA, workflow automation) to streamline processes. Drive digital transformation initiatives to leverage technology and improve operational efficiency. Training and Knowledge Sharing: Conduct training sessions and workshops to educate team members on process improvements, new tools, and best practices. Serve as a subject matter expert, providing guidance and support to other teams. Stakeholder Management: Build strong relationships with stakeholders, including business leaders, technical teams, and end-users. Effectively communicate project status, risks, and benefits to stakeholders. Resolve conflicts and negotiate solutions to ensure project success. Profile Requirements : Strong analytical and problem-solving skills Proficiency in process modeling tools (e.g., BPMN) and automation tools (e.g., RPA) Experience with Lean Six Sigma methodologies Excellent communication and interpersonal skills Strong project management skills Ability to work independently and as part of a team Knowledge of CRM systems (Specially Salesforce) and business process management Experience in a fast-paced, dynamic environment Being you @ Almosafer: At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one. Here, you will find:A purpose-led workplace where your ideas can create real impactOngoing learning and development to help you grow with intentionRecognition that celebrates your wins, both big and smallA community built on trust, curiosity, and shared momentum No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.

Responsibilities

The Specialist - Process Excellence will identify, analyze, and implement process improvements to enhance efficiency and performance. They will manage project lifecycles and collaborate with cross-functional teams to ensure successful execution of initiatives.