Job Summary: We are seeking a highly skilled and diligent Specialist in Process Management and Transformation to join our team. The ideal candidate will have a strong background in process optimization, project delivery, and the ability to translate operational requirements into technical specifications. This role requires excellent interpersonal skills, a good understanding of risk intelligence products, and the ability to work under pressure.

Key Responsibilities:

• Analyze and optimize existing processes to improve efficiency and effectiveness.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Translate operational requirements into detailed technical specifications for developers.
• Lead and handle end-to-end project delivery, ensuring timely and successful implementation.
• Conduct User Acceptance Testing (UAT) and Quality Assurance (QA) testing to ensure the quality of results.
• Develop and maintain documentation for processes, procedures, and project work.
• Deliver training and support to team members on new processes and tools.
• Monitor and report on project progress, risks, and issues to partners.
• Address and prioritize tasks promptly to meet deadlines.
• Identify and raise issues to the concerned groups and line managers as soon as they are identified.
• Be proactive in identifying tools that can be used to improve processes and support operations.

Skills and Requirements:

• Attention to Detail: Strong focus on accuracy and thoroughness in all tasks.
• Process Oriented: Ability to design and implement efficient processes.
• Six Sigma Certification: Preferred but not required.
• Coding Languages: Proficiency in Python, C++, and VBA is a plus.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Articulate Requirements: Skilled in translating operational needs into technical requirements for developers.
• UAT/QA Testing Experience: Experience in conducting user acceptance and quality assurance testing is a plus.
• Project Delivery: Proven experience in running projects from initiation to completion.
• Excellent verbal and written communication skills.
• Presentation Skills: Ability to present complex information clearly and effectively.
• Good understanding of Risk intelligence products and tools used in the industry.
• Ability to prioritize and address tasks promptly.
• Proactive in identifying and raising issues to the appropriate teams and managers.
• Eagerness to identify and implement tools that can enhance processes and support operations.

Your package when joining Gdynia Team:

• Wellbeing: monthly wellness allowance and employee assistance program
• Healthcare: private medical care with Medicover, premium package fully covered by employer
• Lunch card: meal allowance loaded via personal Lunch Card with a max monthly cap of 450 PLN gross. The Program is operated by Edenred
• Future: corporate pension plan supported by Fidelity International with additional 5% of base salary to invest in selected funds
• Recognition: promoting appreciation culture through global Reward and Recognition platform
• Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
• Development: e-learning platform, a range of workshops and international projects
• Onboarding: structured training and buddy support
• Information: access to real-time economic data through our flagship products Eikon and Workspace
• Diversity: inclusive culture with colleagues from over 40 countries with various age, gender, race and beliefs
• Charity: 2 additional days off for voluntary jobs
• Office: brand new, outstanding office located in 3T Park, Kazimierza Gorskiego Street in Gdynia
• Activities: sport teams, contests and social events to join

Learn more about life and purpose of our company directly from the Gdynia colleagues’ video:
https://www.lseg.com/en/careers/where-we-work/gdynia-poland
Follow us on Facebook, Carers at LSEG Gdynia
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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• Analyze and optimize existing processes to improve efficiency and effectiveness.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Translate operational requirements into detailed technical specifications for developers.
• Lead and handle end-to-end project delivery, ensuring timely and successful implementation.
• Conduct User Acceptance Testing (UAT) and Quality Assurance (QA) testing to ensure the quality of results.
• Develop and maintain documentation for processes, procedures, and project work.
• Deliver training and support to team members on new processes and tools.
• Monitor and report on project progress, risks, and issues to partners.
• Address and prioritize tasks promptly to meet deadlines.
• Identify and raise issues to the concerned groups and line managers as soon as they are identified.
• Be proactive in identifying tools that can be used to improve processes and support operations