SKILLS AND EXPERIENCES:

• NVQ3 in Health & Social Care, or willing to work towards
• Proven experience of working with a similar customer group is essential
• Previous housing related support is desirable
• Sound knowledge of housing management including rents, tenancies and health and safety
• Good understanding of occupancy agreements
• The ability to work on your own initiative and to react effectively under pressure

• Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence.
• Ensuring the smooth running of the service, promoting the service effectively to others
• Working closely with staff and customers to deliver a high quality, intensive support service
• Managing a team of Project Workers
• Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas
• Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans
• Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives
• Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks
• Completing and monitoring health and safety checks within the service