WHAT YOU WILL NEED:

• Self-starter, must be able to own, manage, and complete projects and tasks will minimal instruction.
• Candidate must possess strong critical thinking, interpersonal and collaborative skills.
• Candidate must have a strong sense of personal commitment and ability to embrace change.
• Candidate must be able to communicate and collaborate effectively and demonstrate a client service mindset in all interactions.
• Candidate must be detail oriented and organize effectively to meet tight deadlines and prioritize workloads.
• Associate Degree or equivalent; Bachelor Degree preferred.
• 5+ years’ experience working in a fast-paced professional environment.
• Proficiency in Microsoft Applications Suite with advanced Excel Experience
• Familiarity with Google Workspace (Google Drive, Google Sheet, & Google Docs)
• WebEx and MS Teams Meeting Platform experience preferred.
• Experience managing multiple priority projects and tasks concurrently.

ABOUT THIS ROLE:

Under the supervision of a U.S.-based Manager, with mentoring from peers, provide administrative, project, and process support to our experts to help maintain and improve business efficiency, effectiveness, and growth. The environment is fast-paced and blends a combination of collaborative interactions and independent work.

WHAT YOU WILL DO:

• Serve as knowledge expert for Gartner tools and Microsoft programs.
• Act as a liaison for sales and service
• Provide logistical support for internal and external client meetings.
• Provide global support (supporting different time zones, languages, knowledge of region-specific processes)
• Support Gartner and non-Gartner conferences/events as needed.
• Provide project support (research document support, client call scheduling, etc.)
• Adhere to established policies, processes, and guidelines.
• Responsible for data compilation & report production
• Manage calendars & schedule activities for experts.
• Support expert onboarding & departures
• Assist with ad-hoc projects and special duties as needed.
• Book Travel & process expense reports as necessary