Specialist Renewal Sales - Bilingual at Concentrix Corporation United States

São Paulo, São Paulo, Brazil -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Sales, Customer Engagement, Contract Renewal, Product Knowledge, Technical Understanding, Customer Satisfaction, Objection Handling, CRM Management, Lead Qualification, Lead Conversion, Team Collaboration, Sales Forecasting, Communication, Upselling, Customer Retention

Industry

IT Services and IT Consulting

Description

Job Title: Specialist Renewal Sales - Bilingual Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day – majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager Location: BRA SAO PAULO Rua Tagipuru, 906 Barra Funda Language Requirements: Brazilian Portuguese (Required), English (Required) Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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Responsibilities

The Sales Representative is responsible for demonstrating the value and benefits of products or services through customer engagement, focusing on selling and renewing contracts. This role involves managing customer contacts and providing a professional experience during all interactions.