Specialist: RPA Business Analyst at Vodafone United States

Maputo, Maputo, Mozambique -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, KPI Definition, RPA, Lean Principles, Problem Solving, Team Player, Communication, Relationship Building, Scripting, ITIL Processes, Telecommunications Experience

Industry

Telecommunications

Description

Join Us At Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you'll do Role purpose: The role is to drive the overall business process analysis and design within the Robotic and Automation team, grant seamless coordination help plan, and execute the automation of business processes across the organization. Key Accountabilities: Can review operations processes to document feasibility of robotics and Acting as the delivery SPOC towards any customer on the entire new developments requirement. Business requirements specification document to include all process scenarios and steps, solution design and management. Effectively communicate lean principles required for process optimization. Support & maintain the automation environment by solving issues emanated from the bot control room or business. Ensure continuous engagement and alignment with the IT department to ensure changes to core systems are catered for within new & existing bot(s) driven. What we are looking in you: Degree in Business Administration, Computer Science (or related degree or experience) or equivalent experience required. Lean/Six Sigma certification is a plus, knowledge of scripting. 2+ Experience in Business Analysis , KPI's definition and monitoring RPA Business Analyst Certification (desirable). Analytical and Problem solving skills; Team player, yet able to work independently. Exposure to ITIL processes and best practices. Strong communication, including written and presentations, active listening, relationship building. Telecommunications industry experience is an advantage. Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.

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Responsibilities

The role involves driving business process analysis and design within the Robotic and Automation team, ensuring seamless coordination for the automation of business processes. The specialist will also support and maintain the automation environment and engage with the IT department for system changes.