JOB SUMMARY:

The Sales Operations Specialist will ensure all sales associates are sufficiently equipped to carry out their intended day-to-day functions of their roles. The Sales Operations Specialist will assist in the development of policy & procedures and reporting for the sales team. The role will be expected to participate and/or lead ad hoc projects as they arise. Additionally, the Sales Operations Specialist will act as a subject matter expert for Salesforce, assist in adoption by the sales team in utilizing the programs, as well as collaborating with the Tech team in maintenance.

SKILLS/ABILITIES:

• Strong attention to detail
• Ability to manage multiple projects simultaneously
• Proficiency in MS Office
• Proficient using Salesforce
• Passion to improve the lives of seniors
• Valid and active driver’s license
• Willingness to travel up to 20%

EXPERIENCE & QUALIFICATIONS:

• Bachelors degree preferred with a solid analytical and technical background
• 3 years experience in Sales Operations or Sales Enablement.
• Prior experience working at a provider office or with a Medicare health plan (preferred)
• Embodies and serves as a role model of ArchWell Health’s Values:
• Be compassionate
• Strive for excellence
• Earn trust
• Show respect
• Stay resilient
• Always do the right thing

• Develop and maintain sales reporting. Maintain data integrity of sales data.
• Administer and manage sales tools and platforms: Act as a Salesforce subject matter expert.
• Provide training on sales process and platforms.
• Project management for sales team.
• Develop and maintain policies & procedures for sales team.
• Troubleshoot and refine sales processes to ensure smooth operations and high levels of efficiency.
• Assist in compliance oversight of sales team.
• Analyze trends and monitor sales performance.
• Act as a growth enablement expert, working as a liaison between the growth team and other departments