• Full time maximum term position up to 12 months
• Salary range: $110,357 - $127,333 plus super plus salary packaging
• Up to $15,900 in salary packaging and hybrid WFH & office model

ABOUT YOU

As our ideal candidate, you will possess:

• A current Australian practising certificate which entitles you to practise in Victoria as a government legal practitioner (mandatory).
• Practical knowledge of law and procedure in Victims of Crime Financial Assistance Scheme (FAS) and/or Restitution and Compensation Order (RACO) matters, and a range of ancillary legal matters in family, criminal and civil law.
• Demonstrated management and leadership experience in a high-pressure legal setting, including the ability to coach, mentor and support staff to achieve excellence in service delivery.
• High level communication and interpersonal skills, and ability to engage respectfully with clients with complex trauma and needs via phone, in person and in writing.

Don’t meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you’re excited about this role but your CV doesn’t align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

The Victims Legal Service (VLS) is a collaborative initiative of the Victorian legal assistance sector. The VLS Helpline is operated by Victoria Legal Aid (VLA)’s Legal Help service, providing accessible and holistic intake, advice, and referrals aimed at ensuring victims of crime are provided with culturally safe and trauma-informed services to support their legal and non-legal needs.
In this role, you will lead a team of four lawyers in providing legal information and advice to clients via telephone, web-based systems and in person. This includes monitoring staff performance, assessing development needs and coaching and mentoring staff.
In addition, you will also be required to establish and maintain relationships with internal and external VLS stakeholders to ensure accessible, culturally safe and trauma-informed service delivery and referral practices. This includes VLA staff, Department of Justice and Community Safety, Aboriginal legal services, Community Legal Centres, victims support services and private practitioners
Please note that this is a hands-on role, where you will regularly be required to provide advice to clients via telephone, web-based systems and in person. You will also be required to attend to outbound call requests, as required.
This role is based at our Melbourne CBD office on Wurundjeri Country.