DESCRIPTION

Computer Design & Integration (CDI LLC), an AHEAD Company is an award-winning, nationally recognized organization that architects, deploys, and manages multiplatform hybrid IT solutions, including traditional IT, public, private and hybrid clouds. Recognized since 2000 as one of the top 500 IT solution providers in the United States, CDI LLC’s strategic differentiation is its commitment to understanding its clients’ business processes while continuously ensuring the advancement of their corporate strategies with the integration of best-of-breed technology solutions. CDI LLC continues to evolve and grow in a time of transformation within the IT industry, the rate of change is exponential, and the complexity of customer’s requirements is growing at a similar rate. There are few companies that can compete in this environment and CDI LLC’s goal is to be the best of the best.
As a Specialist Solutions Engineer (SSE) on the Modern Workspace team, you will be a key contributor in presales engagements with our clients to design and scope Modern Workspace focused solutions. In this position, you will collaborate with our clients and other architects to define journey maps, adoption plans, and long-term strategy. This will include defining customer requirements, delivering proposed technical architectural designs, demonstrating solutions, leveraging vendor relationships and tools, and defining associated professional services.
In this role, you will work within the Presales and Engineering organization responsible for designing, architecting and consulting for AHEAD clients. We expect our Solutions Engineers to continuously build knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Specialist Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales.

REQUIREMENTS:

• Must have a minimum 4 years of experience selling or configuring Microsoft products, services, and integrations
• Strongly prefer experience with Microsoft Productivity suite and Copilot
• Strongly prefer experience with Endpoint Management, Identity/Access Management and VDI solutions
• Must have the ability to analyze existing and anticipated client requirements and promote consideration of companies’ solutions and services to meet the client’s requirements
• Demonstrated ability to work with and communicate with other team members
• Must have excellent communication, documentation, and customer facing skills
• A desire to learn and be a problem solver
• Prefer recent role-based Microsoft industry recognized certifications

EDUCATION AND TRAINING

• 5+ years of hands-on experience in IT
• 4+ years of experience in an Engineer or Consultant role
• Multiple industry-recognized certifications from key vendors

• Engage in conversations with customers aligned to their industry to understand their business challenges and introduce AHEAD products, solutions and services.
• Initiate conversations with customers specifically focused around Modern Workspace – Productivity, Collaboration, Endpoint Management, Identity Management, Experience Monitoring, Virtual Desktop - in collaboration with vendors and the Ahead services organization.
• Identify gaps in the client environment, process, and skills with the intent to address, educate, and bring their teams together to drive client enablement.
• Explain and educate complex solutions, architectures and integrations in a clear and articulate manner.
• Create guiding examples of customer transformation through seminars, workshops, webinars, and direct engagement.
• Collaborate with team members to discover new opportunities. Drive incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, partners, or services to track and qualify new opportunities.
• Identify customer business needs and technology readiness. Contribute to the development of solutions in collaboration with internal teams, partners, and services. Propose prioritized solutions that align with customers’ needs. Articulate the business value of proposed solutions.
• Collaborate with other teams (e.g., account teams) and services to build pipeline. Interface with customers and build relationships via social selling. Apply AHEAD’s sales process to adequately qualify an opportunity.
• Identify opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams.
• Proactively engage with vendors to leverage funding mechanisms available as part of sales campaign.
• Implement strategies to accelerate the closing of deals. Contribute input on strategies to drive and close prioritized opportunities. Implement close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.