INTRO

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

MINIMUM QUALIFICATIONS- EDUCATION & PRIOR JOB EXPERIENCE

• Undergraduate degree in related field or equivalent experience and/or training
• Equivalent experience and/or training in just culture principles, root cause investigations and Safety Management System (SMS)
• Broad airline operational and/or airworthiness experience/knowledge
• Extensive knowledge of Federal Aviation Administration (FAA) regulations

PREFERRED QUALIFICATIONS- EDUCATION & PRIOR JOB EXPERIENCE

• Advanced degree preferred in related field or equivalent experience / training
• Strong attention to detail with ability to make connections across functional areas, and understand dependencies and implications
• Strong leadership and organizational skills with the ability to multi-task and work independently, complete projects on time, perform under pressure and respond to changing priorities

SKILLS, LICENSES & CERTIFICATIONS

• Ability to work in a team environment
• Must work well with deadlines
• Excellent analytical skills, with the ability to prepare reports based on data analysis
• Ability to interact with various levels of management and regulatory agencies
• Effective organization and planning skills
• Excellent interpersonal and written skills
• Proficient with Microsoft Office software (Outlook, Word, PowerPoint, and Excel)

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead root cause compliance investigations of global, systemic issues and help business units determine appropriate corrective actions and identify system contributing factors of compliance escapes
• Leverages data to identify and assess areas of operational inefficiency within existing business units to validate compliance findings, seek operational improvements, and ensure monitoring for success
• Ability to effectively communicate both verbally and written with all levels within the organization
• Ensure FAA correspondence meets established standards
• Track the completion of corrective actions for regulatory correspondence
• Liaison with the FAA, or other regulatory agencies, to manage correspondence
• Provides subject matter expertise on regulatory issues for internal departments
• Provides direct interface with FAA and other regulators involving correspondence and regulatory matters
• Manage correspondence in ETQ for tracking and trending purposes
• Participate in various working group(s), Data Analysis Groups (DAG), and Operational Standards Board (OSB) meetings
• Provide support to AA Legal when necessary