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Specialist, Strategic Account Management at Delivery Hero
Taguig, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Account Management, Negotiation, Interpersonal Skills, Communication Skills, Relationship Management, Sales Maximization, Operations Management, Customer Experience, Team Player, Self-Motivated, Restaurant Industry Knowledge, Microsoft Excel, Google Sheets, Escalation Handling, Enthusiasm, Commitment

Industry

technology;Information and Internet

Description
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Job Description (Key Account Management) Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country Negotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commercial projects and initiatives Strategize with our restaurant partners for the continuous growth of their foodpanda orders Educate our restaurant partners with the best practices to maximize their sales and operations in foodpanda Serve as the SPOC for escalations from our restaurant partners Ensure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda Qualifications Must be a graduate of a Bachelor's degree At least 2 years of account management experience, preferably from F&B or E-Commerce Excellent interpersonal and communication skills and strong negotiation skills Thrives and excels at managing relationships and handling store-level escalations Pleasant personality, high level of enthusiasm and commitment Team player, self-motivated with the ability to work independently Keen interest and good understanding of the restaurants industry Proficiency in Microsoft Excel and/or Google Sheets Required language(s): English and Filipino
Responsibilities
Manage and enhance relationships with key restaurant partners, negotiating their participation in promotions and campaigns. Strategize for continuous growth in foodpanda orders and educate partners on best practices.