Specialist, Strategic Account Management at Delivery Hero

Phnom Penh, Phnom Penh, Cambodia -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vendor Management, Strategic Planning, Account Performance Analysis, Negotiation, Project Management, Stakeholder Management, Analytical Skills, Problem Solving, Communication Skills, Presentation Skills

Industry

technology;Information and Internet

Description

Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Vendor management Function Manage key vendors for foodpanda, including conducting store visits, troubleshooting problems, fostering loyalty, and acting as the main contact Assist in strategic planning to improve shop performance Monitor and analyze account performance, proactively addressing issues, and coordinating with marketing for effective campaign execution Negotiate with vendors on commissions and exclusivity to support revenue, coordinate for deals and campaigns, and manage high item not delivered rate shops Project Management Function Acting as the person in charge for special projects that run across market or align with HoD (Head of Department) Planning and executing projects from initiation to completion Setting project goals, timelines, and deliverables Coordinating with stakeholders and team members Monitoring project progress and addressing risks Creating and maintaining project documentation Conducting regular project status meetings Managing scope and change requests Support Function Assist in ad-hoc project rollouts Participate in regional monthly meetings Collaborate with various departments to enhance vendor performance and address issues Support other teams such as QA and Sales by collecting pertinent data Complete other tasks as assigned by the line manager Qualifications Bachelor’s degree in Business Administration, or a related field At least 2-3 years of account management experience Ability to communicate effectively across geographical and cultural boundaries & to navigate in large matrix organizations Strong analytical, problem solving, and strategic planning skills Ability to manage internal & external stakeholders efficiently Excellent verbal and written communication skills in English and competent presentation skills

Responsibilities

Manage key vendors by conducting store visits, optimizing shop performance, and negotiating commissions and exclusivity. Lead special projects from initiation to completion while collaborating with cross-functional teams to enhance vendor performance.