ABOUT THE OPPORTUNITY

We deliver high quality support coordination and specialist support coordination to people with a disability and their families. Melbourne City Missions operates its disability services under the National Disability Insurance Scheme (NDIS), Disability Act 2006 and Department of Health and Human Services (DHHS) legislation.
The Support Coordination team aims to facilitate outcomes for people with disability by adhering to the principles of a rights-based approach, delivered with respect and integrity by professionals with a high standard of customer service.

Support Coordination aims to build individual capacity to:

• Navigate the NDIS system and educate on what supports can be funded
• Support the participant to achieve their goals
• Link participants into funded and community supports
• Keep track of plan funding whilst empowering participants and families to make decisions in relation to who supports them and how their funding is used
• Ensure cultural awareness and safety for participants

Being a valued member of the support coordination team, you will go above and beyond to strengthen our participants’ abilities to coordinate and implement supports and participate fully in the community.

ABOUT YOU

We are looking for someone who can:

• Provide advice and consultation with participants, their families and other stakeholders in response to complex and challenging situations.
• Develop action plans following consultation with participants, their families and other stakeholders to resolve challenges arising from complexity.
• Provide support and advice to other support coordinators in relation to support coordination delivery.
• Liaise and collaborate with key stakeholders to establish mutual goals of coordinating service delivery for participants.
• Maintain accurate and complete records of your work activities in accordance with legislativerequirements and MCM’s records, information security and privacy policies and requirements.

Please refer the Job description for details