Specialist – Support Solutions at Microsoft

Chiyoda, , Japan -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Success, Digital Transformation, Collaboration, Cloud Expertise, AI, Support Offerings, Upsell, Cross Sell, Solution Sales, Product Lifecycle, Customer Outcomes, Continuous Learning, Innovation, Inclusivity, Teamwork

Industry

Software Development

Description

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. As a member of the Unified Sales team, you will be working with a team of Specialized sales resources to provide and sell the best-in-class support offerings to our Mid-Market and Corporate customers, contributing to build the momentum for digital transformation for our customers and partners as well as Microsoft itself. The SME&C Unified Digital Specialist will lead new business targeting throughout the territory and drive building upsell and cross sell engines together with the SME&C team and the Digital Sales Units. The focus of the Digital Solution Area Specialist role is to drive and close Unified Enterprise and Enhance Solution opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health and enabling customer outcomes and consumption. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a member of the Unified Sales team, you will work with specialized sales resources to provide and sell support offerings to Mid-Market and Corporate customers. You will lead new business targeting and drive upsell and cross-sell opportunities.