JOB DESCRIPTION:

You are driven, determined and self-motivated. You are not afraid of tackling unknown problems or the rough and tumble of a new, agile project, because you are confident that the work you do is making all our customers’ lives easier. This role focuses on enterprise client support requiring on-site presence and technical expertise for our growing base of large barristers’ chambers and multi-location practices. This role involves intensive collaboration including daily pair programming sessions and direct management of production systems in Sydney to meet strict data sovereignty requirements for Australian legal practices.

EVEN BETTER IF YOU HAVE EXPERIENCE

· Experience using NodeJS, ExpressJS, MySQL, NoSQL, Docker.
· Knowledge in using AWS.
· Experience with legal practice management software or regulatory compliance systems.
· Understanding of Australian legal industry requirements and trust account regulations.

· researching, consulting, analysing and evaluating the company’s software.
· identifying limitations of technology and deficiencies in existing systems and associated processes, procedures and methods.
· testing, debugging, diagnosing and correcting errors and faults in an applications programming language within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification.
· writing and maintaining program code to meet system requirements, system designs and technical specifications in accordance with quality accredited standards.
· writing, updating and maintaining technical program, end user documentation and operational procedures.
· providing advice, guidance and expertise in developing proposals and strategies for software design activities such as financial evaluation and costings for recommending software purchases and upgrades.
· conducting on-site system health checks, optimization, and immediate troubleshooting for enterprise clients.
· managing and maintaining TrustBooks trust account management systems in compliance with regulatory requirements.
· attending barristers’ chambers IT committee meetings and providing technical consultations.
· supporting business development through technical demonstrations and client meetings.
· leading enterprise support division and mentoring junior developers.
· participating in daily pair programming sessions and whiteboard architecture sessions for major system architectural overhauls.
· managing direct access to production servers in Sydney to ensure data sovereignty compliance for Australian legal practices.
· conducting technical demonstrations at legal conferences in Melbourne and Sydney.
· ensuring compliance with data sovereignty requirements that mandate personnel be physically present in Australia.
· supporting intensive real-time collaboration for major architectural overhauls requiring immediate code reviews and system design decisions.