Specialist Technician (IT Projects)

at  University of the Arts London

The opportunity
Are you an experienced IT Technician looking for new challenges in a creative environment? Are you interested in a role which combines IT support work with project management and challenging side projects to expand your knowledge and career potential?
We have created a new role at the Creative Computing Institute (CCI) at UAL for an IT Projects technician that puts you in charge of your planning, workload, and scheduling whilst offering an exciting opportunity for career development.
As a Specialist Technician (IT Projects) you will provide IT support for teaching & learning activities, manage the delivery of cyclical, longer term IT projects, and oversee the planning and development of new computing facilities for CCI.
About you
You are an experienced, motivated, and skilled individual with a passion for IT and achieving excellent outcomes in your work. Able to work proactively, you will be keen to apply your expertise to a range of IT scenarios.
Excited by the chance to develop your own skill set in an educational environment, you will be comfortable working closely with experienced technical teams and discussing complex technical issues with senior IT staff to plan and deliver new computing facilities.
For classroom IT support you will have experience of macOS / Windows support, endpoint management (e.g. Intune, JAMF), and experience of overseeing the delivery of cyclical IT projects such as hardware refresh and software deployment.
You will also have experience of working closely with IT teams to manage the delivery and development of projects and services such as Linux device management, Web hosting (e.g. Digital Ocean), and Virtual Desktop Infrastructure (e.g. Apporto).
As you grow into the role you will be looking forward to having the opportunity to advise on and guide the future direction of IT provision within the institute.
We are UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.
Our culture
We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.
Application process
We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.
We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.
Candidates are advised to submit applications early.
Vacancy Id: 11510
College / Service: Academic
Location: CCI - High Holborn, London UK
Salary: £39,394.00 -£48,144.00 pro rata
Contract: Permanent
Term: Full time – 35 hours per week
by: 10 February 2025 at 23:55
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