JOB DESCRIPTION:

Work with assigned customers/areas to translate business requirements into application/system solutions.

• Serve customers as a key point of contact.
• Manage customer expectations and ensure prompt and complete customer service.
• Form productive networks with internal and external customers and the vendor community.
• Produce project plans, RFP’s, and RFI’s.
• Customize presentations to the interests of the audience.
• Conduct diagnosis of most business problems.
• Design, direct and perform analyses to resolve complex first-time project issues including analysis of technical and economic feasibility of proposed system solutions.
• Design projects with broad implications requiring systems integration of one or more technical platforms.
• Lead design sessions by presenting logical statements of business problems and designs.
• Participate in the design of technical requirements for the application/solution.
• Serve as a staff resource, mentor and team lead regarding understanding of architectural systems.

REQUIREMENTS:

• Minimum 7+ years of Radiology PACS experience
• Has a SME level of knowledge and skill sets for supported platforms/products and environments that support the Clinical Imaging Space
• Provides expertise, or leads, in the evaluation, engineering/design and implementation services for new products, technologies and solutions to address corporate business requirements pursuant to the service area imaging systems (PACS, Voice Recognition, etc).
• Has a deep awareness and understanding of emerging trends and technologies in Healthcare IT and is considered an imaging systems functional and technical expert.
• Reviews internal documentation to be utilized by the team
• Reviews external documentation to be utilized by clinical associates
• Generate any ad-hoc reporting as required
• Works to as a team lead and mentor other associates on the team
• Leads system & hardware upgrades for multi vendor PACS environments across multiple domains
• Serve as subject matter expert & escalation point for multiple clinical imaging applications primarily Change Healthcare PACS, Merge PACS, GE Viewpoint, TeraRecon and other imaging applications.
• Able to collaborate with both internal & external resource partners
• Recognized & functions as a leader to the team

REQUIREMENTS

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate’s degree/Bachelor’s degree OR 4 years of applicable cumulative job specific experience required.

WHY JOIN OUR TEAM

When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.