Is supporting people through technology your kind of challenge? Do you thrive in fast-paced environment where no two issues are the same?

ABOUT RESOURCE PRO:

Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US.

As a Technology Specialist for ReSource Pro, you will provide additional and advanced support on all helpdesk issues and will serve as Tier 2, escalated support for issues that cannot be handled by Tier 1 level support staff. You will be responsible for support of cloud based systems and applications, assist in management of network storage, virtualization platforms, contact center applications, network infrastructure and end points. You will assist with IT project and M&A integrations.