Specialist, Trustee Operations at Altisource

El Paso, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

20.0

Posted On

26 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Quality Assurance, Leadership, Analytical Skills, Critical Thinking, Collaboration, Communication Skills, Invoicing, Reporting, Reconciliation, Bankruptcy Processes, Foreclosure Processes, Vendor Payments, Problem Solving, Team Player, Self-Motivated

Industry

Real Estate

Description

Company Description ARE YOU READY TO WORK AT ALTISOURCE? Are you a natural leader who loves working through people’s problems to find the best solution? Are you a quick learner who is self-motivated and able to work well independently as well as on a team? Are you interested in working on a new product where you can make an immediate impact? If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities. We are looking for a Foreclosure Trustee Services Specialist with a passion for customer service, quality assurance, and leadership. This is a great time to join the team and be a part of a growing and stable organization. Job Description Responsibilities: Must report to the El Paso office daily Processing vendor payment batches and Client billing files for all clients Providing accurate, complete and timely responses to e-mails and queries from internal and external stakeholders Reconcile and analyze exception reports within invoicing team and operational reports related to invoicing Analyze reports, provide recommendations and implement corrective action to improve processes Provide accurate and timely reports, reconciliation during End of Month reporting to ensure timely submission of reports to the Accounting Team Compile and coordinate reports (daily / weekly / monthly – based on client and business requests) End of Month reporting (consolidating, reconciliation and preparation of Month end reports) Timely submittal of invoices on client platforms Participate in testing activities and provide feedback during release of new products in Invoicing Additional duties as assigned Key Result Areas: Meeting 100% SLAs and timelines on client Invoice submissions Timely and accurate batching to ensure timely vendor payments and client billing Timely responses / information to queries from all internal and external stakeholders Timely and accurate reporting to all internal and external stakeholders Accounting education and/or 3+ years of relevant experience College degree welcomed but not required Up to 5 years of work experience Prior experience with Bankruptcy or Foreclosure processes A good team player with proven abilities to also work as an individual contributor Strategic, analytical, and critical thinking skills; ability to break down problems and formulate plans Proven ability to collaborate Positive demeanor Good oral and written communication skill This is an office-based position in El Paso, TX El Paso Texas physical office: process mail, monitor phones, assist incoming visitors. (Monday-Friday) Qualifications Desired qualifications: Experience with Mortgage Trustee Servicing, title servicing or foreclosure. Experience with reverse mortgage services. Must have an understanding of trustee services, processes and procedures. Recording experience in a title or trustee capacity. Prior knowledge of CaseAware or similar Case Management Systems is preferred but not required Notary Must be located in the El Paso Texas Ideal Candidate must be commutable to El Paso, Texas Additional Information PERKS OF WORKING AT ALTISOURCE Prosperity Competitive base salaries at up to $20/hour 401k plan – we want to empower you to foster your career, and prepare for retirement Good Health Comprehensive Medical, Dental, and Vision insurance plans Tax-free Flexible Spending Account or Health Saving Account Life insurance, short-term, and long-term disability ...And Happiness! Paid holidays, plus 19 days of accrued PTO for a total of 29 paid days off per year Are you up to the challenge? Apply today! Got a question? Contact our Talent Acquisition Team at [email protected]. Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background. We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.

Responsibilities

The Specialist in Trustee Operations will process vendor payment batches and client billing files, ensuring accurate and timely responses to queries from stakeholders. They will also analyze reports and implement corrective actions to improve processes.