Job Pupose

Responsible for supporting the day-to-day operations of the warehouse/dark store, ensuring efficient inventory handling, accurate order fulfillment, and timely dispatch in line with Quick Commerce SLAs and operational standards.

Key Responsibilities

• Manage daily receiving, put-away, picking, packing, and dispatch activities.
• Ensure fast and accurate order fulfillment within defined SLA and turnaround times.
• Maintain inventory accuracy, stock availability, and proper storage while minimizing losses and damages.
• Monitor key KPIs including order accuracy, picking productivity, fulfillment time, stock accuracy, and on-time dispatch.
• Ensure compliance with SOPs, safety, hygiene, and quality standards.
• Coordinate with Supply Chain, Procurement, Inventory, and Last-Mile teams to resolve operational issues.
• Support and guide warehouse/store staff to achieve productivity and service targets.
• Conduct regular stock and operational checks/audits and address discrepancies.
• Escalate operational issues and support continuous improvement of warehouse and Quick Commerce processes.

Qualifications & Experience