WHAT WOULD YOUR ROLE BE?

The position manages implementations for Maestro customers following preliminary project analysis. It also involves delivering training sessions on the maestro* construction ERP.

WHAT WOULD BE YOUR RESPONSIBILITIES?

• Implements maestro* across our customers:
• Models and documents the processes in use by the customers while formulating recommendations to optimize their business processes;
• Prepares and trains customers on using maestro*;
• Designs learning materials;
• Assists Maestro customers with the system go-live;
• Carries out high-quality implementations that will yield positive references from our customers;
• Participates in the entire implementation process (sales, project launch, follow-ups, audits, project closure) with a proactive approach:
• Provides recommendations to the project management team (customer and Maestro) on the best way to deploy projects given a customer’s specific context;
• Acts in a proactive manner by suggesting modifications to the deployment calendar in order to enhance the value of the project;
• Provides recommendations and assists customers while conducting the necessary integrated tests when deploying maestro*;
• Delivers training sessions to our customer base;
• Collaborates with the Software Support team;
• Collaborates with management on various special projects.