THE TEAM:

The Enterprise Solutions Operations division is seeking a professional with excellent interpersonal communication, organization, and time management skills to join our Global Specialized Account Services Team.
S&P’s WSO (Wall Street Office) provides real-time access to our client’s portfolio and reporting insights for active asset management and deal administration, trading activities, cash and position level transparency and accurate P&L reporting. Underpinned by our WSO Administrator and WSO Agent product suites, WSO supports complex aspects of alternatives asset management in a scalable solution that increases operational efficiency while reducing risk. Our solutions are available as a hosted software or a fully outsourced managed service.

COMPENSATION/BENEFITS INFORMATION:

S&P Global states that the anticipated base salary range for this position is $43,740 to $60,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here .
What We’re Looking For:Basic Required Qualifications:
Eager to learn with strong analytical and problem-solving abilities
Ability to organize and prioritize complex issues and projects to completion
Handle demanding clients with patience and poise. Exceptional skills in listening to clients.
Proficient PC skills, especially in Microsoft Word and Excel
Positive, proactive attitude and ability to work well in teams
Articulate ideas and complex information in a clear and concise manner

ADDITIONAL PREFERRED QUALIFICATIONS:

Bachelor’s Degree or equivalent work experience
Able to demonstrate knowledge and experience in working with internet-based applications
Customer service experience

RIGHT TO WORK REQUIREMENTS:

This role is limited to persons with indefinite right to work in the United States
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
What’s In It For You?

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

RESPONSIBILITIES AND IMPACT:

You will work within a dynamic team, responsible for all client-facing operations-related items, data research, and processing functions on the WSO Specialized Account Services Team which primarily supports WSO users and their loan processing needs. In this position, you will gain exposure to an exciting financial market and interact daily with our clients of varying levels of seniority. This is an exciting opportunity to learn about finance, banking, the syndicated loan market, and Software as a Service (SAAS) technology.
As a Specialized Account Services Analyst, you are expected to support our clients and the business orchestrating workflow and prompt resolution between internal and external teams. This includes dealing with data processing, reconciliation and validation of trades and positions to ensure syndicated facility data integrity.

THESE TASKS INCLUDE BUT ARE NOT LIMITED TO:

Timely and accurate processing of all transactions: borrowings, paydown, interest, fees, payment in kind, restructures, amendments, and trade settlement. Strict adherence to processing deadlines, quality-controlled operational processes, and LSTA/LMA/Private Deals/Middle Market standards for processing loan transactions and/or trades.
Perform daily reconciliations of cash between our internal system (WSO) and clients trustee/custodian accounts
Review and action system generated reports, which aid in facilitating timely and accurate data
Action requests from different departments and clients within an hour turnaround time
Partner with internal and external parties to resolve breaks including; clients, trustees, third party vendors, administrative agents, and/or other team members
Ensure all best practices, Service Level Agreements, and Standard Operating Procedures are adhered to
Accurately reviewing and maintaining asset and contract data
Aid team with daily project management, data validation, and data deliverables as needed.

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.