Lead on co-ordination of multidisciplinary fast track clinics, including liaising with colleagues in cancer service, Thoracic surgery and oncology. Coordinate MDT submissions and manage patients through their cancer pathway in line with cancer targets. Line manage a team of Medical Secretaries to deliver a high quality service. Responsible for ensuring that the team is supervised on a day to day basis, monitoring workloads, and providing the service line management team with updates using routine and exceptional reporting processes.
Ensure sufficient cover at all times. Work with service line teams to ensure sufficient administration staff are available during core working hours. Facilitate staff attending statutory training, and liaise with service line management team. Work with Clinical Admin Manager to ensure key performance standards in relation to patient access are met.
This includes ensuring all data quality reports are actioned. Responsible for the supervision and training of junior staff. Where appropriate supervise members of the team. Work with directorate in recruiting new members to the team.
Ensuring all specialty referrals are managed in accordance with the Trusts Waiting List Policy. Co-ordination of speciality waiting lists /PTLs, including Cancer PTL, within the framework of the Trusts Waiting List Policy and escalating concerns accordingly. Escalate concerns regarding capacity issues which affect patient access; and also working with service line management team to resolve such issues. Work with service line management team to develop administrative procedures to enhance the smooth management of the department.
Responsible for the administration of clinical governance processes such as the mortality reviews and clinical audits Work with the Clinical Admin manager to ensure clinic rooms are booked correctly through Bookwise and clinics are fully utilised on a daily basis. Responsible for maintaining and order stationary / stock for department through EPROC. Provide operational support in times of OPEL escalation status Working with Service Line Manager to support improvement works to sleep service and management of new patient waiting list

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