Specialty Pharmacy Technician - VIVOHealth at Northwell Career Site

Village of New Hyde Park, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

75012.0

Posted On

11 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pharmacy operations, Patient intake, Medication preparation, Inventory management, Insurance billing, Customer service, Electronic medical records, Pharmacy software, Regulatory compliance, FDA mandates, REMS programs, Specialty disease state management, Prescription labeling, Third-party payor resolution, Point-of-sale systems

Industry

Hospitals and Health Care

Description

Job Description Assists in the preparation of medications under the direct supervision of a licensed Pharmacist. Assists in maintaining records and reports; assists with maintaining and managing inventory. Job Responsibility * Initiates the patient intake process. Creates, updates, and maintains patient records (demographics, allergies, medication history, and insurance information) in pharmacy software system while utilizing the Health System's electronic medical record platforms. * Provides patient-centric customer service in-person, over the phone, and through written communication. * Communicates with patients and healthcare providers to facilitate filling prescriptions, resolve patient-specific issues, and coordinate medication deliveries, as needed. * Defers escalations and clinical questions regarding prescriptions, drug information, and/or health matters to licensed Pharmacist. * Navigates insurance plans and bills appropriate third-party payors. Utilizes knowledge of overrides, codes and manual billing. Addresses and resolves payor rejections. * Operates point-of-sale cash register system according to policies and procedures while ensuring positive customer experience. * Assists licensed Pharmacist in the non-clinical (non-judgmental) aspects of preparing medications by accurately filling, packing, labeling, and stocking medications according to established policies and procedures. * Complies with Food and Drug Administration (FDA) mandates and self-imposed manufacturer restrictions on particular drugs, as applicable including Risk Evaluation and Mitigation Strategy (REMS) programs and manufacturer limited distribution drug requirements. * Maintains current knowledge of, and complies with, standards of specialty accrediting bodies (e.g., URAC, ACHC), and annual specialty competencies related to specialty disease state management. * Package patient orders and coordinates with couriers to facilitate delivery of prescriptions in a timely manner. * Assists licensed Pharmacist in maintaining related records and reports. * Assists with managing inventory by monitoring required areas for outdated medications and stock levels. Ensures inventory is rotated and stored appropriately. * Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification * High School Diploma or equivalent, required. * Current license as a Registered Pharmacy Technician in New York State, required as of 4/25/21. * Current Pharmacy Technician Certification required, plus specialized certifications as needed. * 1-3 years of relevant experience, required. The position will provide flexible shift options, each lasting 8 hours, within the hours of 7 AM to 7 PM. Variable shifts may encompass, but are not restricted to, the following: Monday through Friday, weekends, and holidays as needed *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Responsibilities

The pharmacy technician assists licensed pharmacists in the preparation, labeling, and stocking of medications while managing inventory and records. They also facilitate the patient intake process, handle insurance billing, and provide customer service to patients and healthcare providers.