Specialty Practice Manager | Sales Consultant at PNA PRACTICE ADMINISTRATION PLLC

Keller, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

65000.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Practice Management, Sales Consultation, Team Leadership, Operations Oversight, Patient Consultation, Treatment Planning, Insurance Verification, Billing, Collections Management, Vendor Management, HIPAA Compliance, Performance Metrics Tracking, Hiring, Onboarding, Financing Discussion, Rapport Building

Industry

Hospitals and Health Care

Description

Description About the Role This is not your typical Office Manager role. We are looking for a dynamic leader who can run the daily operations of our Keller specialty location while also serving as our primary patient sales consultant. You will lead a clinical and front office team, keep the practice running at a high level, and personally guide patients through their treatment journey from the first consultation to a scheduled surgery. If you are a natural connector, a confident closer, and a strong operational leader — this role was built for you. What You Will Do Practice Management Oversee all daily front office and clinical operations at the Keller location Lead, coach, and support Registered Dental Assistants (RDAs) and front office team members Monitor and manage collections, billing, and insurance verification processes Ensure accurate and timely submission of claims and follow up on outstanding balances Manage vendor relationships, supply ordering, and invoice verification Maintain compliance with office policies, procedures, and HIPAA requirements Serve as the primary point of contact between the office team and regional operations leadership Track key performance metrics and report to leadership regularly Support hiring, onboarding, and training of new team members as needed Sales & Patient Consultation Meet with new and prospective patients to discuss implants, All-on-X, dentures, and surgical treatment options Guide patients through the decision-making process with confidence, empathy, and clarity Create and present customized treatment plans while navigating insurance benefits Apply patients to dental financing programs and confidently discuss large treatment investments Schedule consultations and surgeries while coordinating with the lab and surgeon's schedule Ensure all medical clearances are received prior to scheduled surgery dates Develop and maintain relationships with prospective and current patients to ensure a smooth transition from consultation to treatment Manage follow-up outreach to patients who have delayed or paused treatment Make outbound calls to warm leads generated through SEO, print, TV, and other marketing channels Operate advanced imaging equipment such as CBCT (training provided) Support implant marketing initiatives and overall branding of the practice What We Are Looking For Minimum 2 years of dental office management experience required 2–3 years of sales experience, preferably in a customer-facing or healthcare setting Experience in a specialty dental setting strongly preferred Comfortable leading clinical support staff including RDAs Strong knowledge of dental billing, insurance, and collections processes Confident discussing large treatment investments and financing options with patients Elite communication, rapport-building, and negotiation skills Highly organized, self-motivated, and able to manage multiple priorities simultaneously Outgoing, professional, and able to establish immediate trust with prospective patients Proficiency in dental practice management software; Dentrix, Eaglesoft, or similar preferred Comfortable with standard office software including Excel and Google Drive Professional dress and appearance required What We Offer Competitive base salary: $55,000 – $65,000 based on experience Bonus potential based on performance Paid time off (PTO) Paid holidays Full-time schedule, Monday – Thursday 8:00 AM – 5:00 PM, Friday 8:00 AM – 2:00 PM Supportive regional leadership team Opportunity to grow within a multi-location dental organization Beautiful, modern specialty office environment

Responsibilities

This role involves overseeing all daily front office and clinical operations for the specialty location, including leading, coaching, and supporting the clinical and front office teams. Additionally, the manager acts as the primary patient sales consultant, guiding patients through treatment options from consultation to scheduled surgery.