Specimen Management Specialist at Labcorp

Lakewood, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

31.83

Posted On

20 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Data Entry, Organizational Skills, Attention to Detail, Team Environment, Biological Specimens, Laboratory Operations, Problem Resolution, Product Education, Research, Specimen Identification, Specimen Preparation, Specimen Shipping, MS Office, Discrepancy Reporting

Industry

Hospitals and Health Care

Description

Labcorp is seeking a Specimen Problem Resolution Specialist to join our team in Lakewood, CO. This position will investigate and drive solutions so specimen issues can be addressed accurately and efficiently. They will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: Monday through Friday from 8:00am to 4:30pm. Additional days and hours may be required depending on business needs. Pay Range - $16.50 - $31.83/hr Job Window Closes: 9/6/25 Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Responsibilities: Act a liaison between the lab, clients, and patients. Resolve internal & external customer requests via calls, instant messenger & email communications Communicates with customers in respectful and professional manner. Work in multiple databases to research complex issues and questions. Provide customer education and information as needed. Review test forms for accuracy and report any discrepancies. Prepare and triage specimens for analysis. Accurately identify and label specimens. Pack and ship specimens as necessary. Prepare and store excess specimen samples. Requirements: High School Diploma or equivalent required Associates degree or higher is preferred Prior medical/clinical laboratory experience is preferred Familiarity with laboratory operations as well as policies and procedures is preferred Excellent communication skills; both written and verbal Comfortable handling biological specimens Ability to accurately identify specimens Experience working in a team environment Strong data entry and organizational skills High level of attention to detail Proficient in MS Office Ability to lift up to 40lbs. Ability to pass a standardized color blind test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Responsibilities

The Specimen Management Specialist will act as a liaison between the lab, clients, and patients, resolving customer requests and providing education. They will also prepare and triage specimens for analysis and ensure accurate identification and labeling.