SPOC Administrator at Recovery Focus

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

26667.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Substance Misuse Recovery, Criminal Justice System, Trauma Informed Support, Person-Centred Support, Collaboration, Client Outcomes, Compassion, Motivation, Teamwork, Communication, Problem Solving, Organizational Skills, Adaptability, Interpersonal Skills, Community Engagement, Support Services

Industry

Non-profit Organizations

Description

SPOC Administrator Location: Based in Torbay (TRI) – Shrublands House, 8 Morgan Avenue, Torbay, TQ2 5RS Working hours: Full Time (37 Hours a week) Monday-Friday 9am-5pm Contract: Fixed term (12 months contract) Salary: £24,243 - £26,667 This is an exciting opportunity to join the team within Torbay Recovery Initiatives (TRI) and Growth In Action Structure (GIA). You will be working as part of our friendly team at the intersection of substance misuse recovery and the criminal justice system. You’ll play a vital role in helping individuals move forward, making positive life changes that improve health, reduce re-offending, and support long-term recovery. We are seeking a motivated and compassionate SPOC Administrator in Torbay. Are you ready to take the next step in your career and be part of a bold new direction in service delivery? This role will be an integral part of the service as we move toward a more integrated, dynamic approach. This role involves collaborating with multidisciplinary teams to deliver Trauma Informed and Person-Centred support working towards positive client outcomes and ensure the highest standards of collaborative working within Torbay. You’ll work with people referred by prisons, courts, police custody, probation, and other agencies – many of whom have offending behaviour linked to substance misuse. This is a hands-on, varied role, with full training and support provided. Who are we? Growth in Action (GIA) is an alliance between: Torbay Recovery Initiatives (TRI) – Drug and alcohol service Torbay Domestic Abuse Service (TDAS) – Domestic abuse service Leonard Stocks Centre (LSC) – Homelessness hostel Influenced by current, past and future service users Those who are passionate about making a positive impact in Torbay Why do it differently? • Current systems are difficult to navigate • Too many people involved in someone’s care/road to recovery • Many different referrals • Reduce stigma • Services are currently designed by the wrong people • People having to tell their story multiple times • To make us future proof and more cost effective with reduced government funds What are we working towards? • Services across the alliance working together • Everything coproduced • No wrong door approach • Tell your story once • Continuity of recovery worker • People before processes • Being inclusive and diverse This is more than a job—it’s a chance to shape the future of support and recovery in your community. We welcome applications from individuals you are passionate about working with partners, embedding new processes and supporting the growth of the recovery services in the area. About Waythrough Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives. Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk. How to Apply If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk Closing Date: 2026-01-05 Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/ Aquarius Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers. Find out more at www.aquarius.org.uk

Responsibilities

The SPOC Administrator will collaborate with multidisciplinary teams to deliver support for individuals linked to substance misuse and criminal behavior. This role is vital in helping clients make positive life changes and improve their health and recovery outcomes.