It’s a great feeling to work for a company that does so much good for others around the world!
Academic Req: Required - Degree required in communication sciences, marketing, or related field
Work experience: Three years of marketing, communication, and/or systems administration experience is required. Demonstrated proficiency in various marketing and fundraising systems (Salesforce Nonprofit Cloud, Marketing Cloud, Canva, Adobe Suite, etc.) as well as quality control of fundraising data is required. Donor cultivation experience is highly preferred. Understanding of donor and customer experience, branding, and digital marketing practices is preferred.
Position Summary: The Sponsorship & Communications Coordinator will be responsible for executing CERI’s Child Sponsorship program through cultivation and recruitment, data management, donor communications, and systems administration for program impact and implementation. In addition, this role will explore new and effective methods for executing CERI’s sponsorship program and provide regular analysis, evaluation, and impact reporting to determine the short and long-tern sustainability and efficacy of the initiative.
Critical Action Items & Measurable Deliverables:
Child Sponsorships
Data Management
o Collect and maintain accurate sponsorship data in Salesforce
o Maintain an active list of eligible child profiles internally and on the website
o Support country staff in providing timely and quality child information (profiles, photos, letters, translations, updates, etc.)
o Conduct quality control of sponsorship data and ensure overall excellence in the management of sponsorships
o Assist in the accurate and timely processing of sponsorship gifts
o Maintain sponsorship reports and dashboards and provide regular reporting of key sponsorship data and indicators (new sponsorships, retention, etc.)
Sponsor Cultivation and Recruitment
o In conjunction with VP of Advancement, plan annual sponsorship campaigns in community (churches, companies, etc.) to recruit and engage new child sponsors, which may include road trips, travel, etc.
o Manage the sponsor portal and all digital and print communications with sponsors
o Onboard sponsors to sponsor portal and provide technical support as needed
o Manage the ongoing collection and distribution of child and sponsor letters
o Provide timely and quality responses to all sponsor inquiries and requests
o Assist sponsors in updating payment method and information as requested
o Work with country staff for timely processing of new, cancelled, and reassigned sponsorships
o Prepare child information for print and digital sponsorship campaigns
o Assist with sponsorship acquisition strategies
Sponsor Communications
o Manage donor journeys in Marketing Cloud for timely acknowledgments and cultivation
o Assist international staff in collecting photos and video of programs and services
o Organize and manage digital assets in the Sharepoint Library, to support communications and campaigns (photos, videos, stories, etc.)
o Prepare assets for publishing content across all channels (web, print, social, email)
o Assist with updating website content as needed
o Assist with branding and design on Canva and Adobe Suite
Systems Administration
o Evaluate and access the efficacy of child sponsor program model and provide recommendation for improvement and impact
o Assist staff with any sponsorship user of marketing & development systems (Salesforce Nonprofit Cloud, Salesforce Marketing Cloud, Click & Pledge, Box.com)
o Conduct quality control of fundraising data from all segments (major donors, sponsors, recurring givers, etc.)
o Maintaining updated donor payment methods and recurring gift information for processing of gifts
o Create reports and dashboards for child sponsor marketing & development efforts
o Conduct regular data cleanup of systems
o Assist in collection and review of data in CERI Ops
o Maintain quality email lists, sender reputation, and data extensions
o Assist with streamlining processes through adoption of new features and systems
o Monitor web leads and coordinate with team for timely follow-up
o Monitors public email inboxes and ensure timely follow up to all inquiries and requests
Measurable Deliverables:
1. Prepare and mail sponsorship mailings as scheduled throughout the year (quarterly letters, semi-annual updates, Christmas cards, shopping reports as needed).
2. Build and schedule segmented child sponsor e-blasts and giving statements for recurring givers on a quarterly basis.
3. Create, coordinate, and manage (with Marketing lead) a monthly schedule of social media posts on all accounts (Facebook, Instagram, LinkedIn, Twitter) by monitoring daily.
4. Meet with interns on a weekly basis, to review progress on assigned projects.
5. Provide monthly reports of marketing and development key performance indicators across all channels (email, web, social, etc.) and segments (sponsors, major donors, etc.).
6. Provide a comprehensive analysis of CERI’s current sponsorship program/model, including recommendations for program/model strengthening.
Other Responsibilities:
1. Participate in local and/or regional events and meetings that promote CERI child sponsorships.
2. Assist with annual campaigns and other fundraising events, as needed.
3. Travel internationally to collect content and/or train CERI staff, as needed.
4. Other job duties as assigned.
Requirements:
1. Passion for marketing CERI’s vision and mission.
2. Advanced knowledge of databases and/or systems.
3. Salesforce certification, preferred. (Nonprofit Cloud, Marketing Cloud, Experience Cloud)
4. Excellence in both oral and written communications.
5. Ability to travel nationally for fundraising events, and internationally for data collection and training purposes.
6. Eligible to apply for and obtain a passport.
7. The ability to work through stringent deadlines with attention to detail and focus on priorities.
8. Self-starter with the ability to manage time effectively.
9. Integrity in dealing with confidential donor, client, and financial information.
10. Ability to work under pressure and manage multiple priorities.
11. Ability to inspire confidence and trust in agency leadership and donors.
12. Ability to function as a member of a multidisciplinary team.
13. Cultural sensitivity towards the served population.
14. Computer literacy and willingness to work across multiple databases.
15. Possess a valid driver’s license, work eligibility status, and pass required background checks.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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