Sponsorship Manager-Orlando at HealthFund Solutions LLC

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance Knowledge, Call Center Management, Coaching, Mentoring, Staff Management, HIPAA Compliance, Problem Solving, Decision Making, Multitasking, Communication, Leadership, Team Building, Microsoft Office, Time Management, Detail Oriented, Bilingual

Industry

Hospitals and Health Care

Description

Description The Sponsorship Manager is responsible for overseeing the daily operations of HealthFund Solutions’ Sponsorship employees both on and off site. The Sponsorship Manager will manage staffing, performance, and other operations within each assigned region. This position will require travel to facilities on a rotating basis and possibly some weekends. Responsibilities: • Assist with reviewing candidate assessments and conducting interviews, as needed • Coach and mentor Insurance Advocates • Monitor and assist team leads productivity with completion of accounts where insurance premiums are delinquent or premium support is requested • Hire and train new Insurance Advocates • For new hires and existing employees; Obtain badging, confirm desk space, equipment, and parking; Assist with any onsite workspace relocation requests. • Delegate daily work assignments • Approve budget for ACA Marketplace applications and enrollment support • Review hospital daily status report for any workflow, accuracy, or process issues • Review employee follow-ups that are due for accuracy • Check that employees are responding to emails and phone messages • Hold weekly team meetings • Approve team timecards and time off requests daily • Maintain staff schedules both on and off site as needed • Identify and correct any HIPAA compliance issues • Complete direct reports for performance reviews, disciplinary actions, performance improvement plans and react to tardiness or attendance issues • Audit KPI’s reports • Managers must be on camera, unmuted and ready to participate in group meetings • Attempt to resolve a patient or client complaint or concerns before escalating to Regional Managers • Report any concerns regarding daily workflow processes, FileMaker problems, issues with employees, patient or client complaints as soon as reported. • Other duties as assigned • Travel to facilities on a rotating basis is mandatory • May be required to attend onsite and virtual educational sessions for informational purposes. Requirements: • High School Diploma required • College Degree or some college preferred • Three (3) to five (5) years of Insurance knowledge or Call Center environment • At least three (3) years of prior experience managing staff • Must understand copay, co-insurance, and deductibles with commercial insurance • Understand all qualifications required for Medicaid and Disability • Ability to communicate effectively in speaking and writing as needed • Must have strong decision-making and problem-solving skills • Must be able to multitask • Must be able to work under conditions that are high in stress • Ability to establish and maintain effective working relationships • Work effectively with individuals from diverse backgrounds • Ability to multitask, stay organized, prioritize, and manage time efficiently • Must be detail oriented and consistently work with a sense of urgency • Ability to analyze problems and strategize for better solutions • Excellent leadership, team building, and management skills • Excellent computer skills, Microsoft Office Suite (Word, PowerPoint, • Outlook, and Excel, and instructional software • Must have valid driver’s license with clean driving record and active auto insurance • *Remote/Hybrid – at any point, if required to work from home a minimum internet speed of 75Mbps and reliable cellular signal is required to be able to do this job effectively • Bilingual with Spanish preferred Physical Abilities: While performing the duties of this job • Ability to sit for long periods of time entering data into the computer • Ability to occasionally lift up to 10 pounds • Ability to concentrate and stay on task for long periods of time NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as required to meet the ongoing needs of the organization. Please note that as we are vendors to several hospital systems. All onsite hospital positions are required to have the COVID vaccination completed prior to start date. If you choose not to vaccinate, you are required to provide a fully executed medical or religious exemption form prior to your start date. Upon approval of that exemption, you would be required to submit to weekly COVID testing. Be aware, that this policy could change at any time. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Any candidate offered a position will be required to pass pre-employment screenings which include a national background check and a 12-panel drug screen. HealthFund Solutions is a Drug -Free Workplace.

Responsibilities

The Sponsorship Manager oversees daily operations and manages staffing and performance of Sponsorship employees. Responsibilities include coaching team leads, hiring and training new staff, and ensuring compliance with HIPAA regulations.