Sports Grill Bartender at Citizen Potawatomi Nation

Shawnee, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bartending, Customer service, Point of sale (POS), Drink preparation, Cash handling, Food service, Glassware sterilization, Inventory maintenance, Communication skills, Interpersonal skills, Sanitation, Menu knowledge

Industry

Government Administration

Description

Description JOB TITLE: Bartender ORGANIZATIONAL UNIT: Grand Casino SUPERVISOR: Sports Grill Manager FLSA: Non-Exempt HOURLY RATE: DOE ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family. FUNCTIONS STATEMENT: • Manages the bar and provides timely, accurate and courteous service to guests and customers while preparing the highest quality beverages. MAJOR DUTIES: • Takes beverage orders from guests and servers. • Prepares and serves alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes. • Learns the names and personally recognizes regular guests and customers. • Records drink orders accurately and immediately upon receipt into the P.O.S. • Accepts guest and customer payments, processes credit card charges and makes change (if applicable). • Washes and sterilizes glassware. • Prepares garnishes for drinks and replenishes snacks and appetizers for guests and customers. • Maintains bottles and glasses in an attractive and functional manner that fosters efficient drink preparation and promotion of beverages. • Clears and resets tables in bar area. • Presents drink menus, makes recommendations and answers questions regarding beverages. • Maintains cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. • Receives and serves food orders to guests and customers seated at the bar. • Reports all equipment problems and bar maintenance issues to restaurant manager. • Accepts various methods of payments, processes credit/debit charges and makes change when applicable. • Washes and sterilizes glassware. • Presents drink menus, makes recommendations and answers questions regarding beverages. • Maintains cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. • Receives and serves food orders to guests seated at the bar. (Bartender Cont’d. Pg. 2) • Any additional duties as assigned by the Sports Grill Manager, Food and Beverage Director, General Manager, Business Committee or representative of upper Management. • NOTE: The above-described duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skill, abilities and other characteristics of an employee in this position. FACTOR 1: KNOWLEDGE REQUIRED BY THE POSITION • Knowledge of hand-washing techniques as prescribed by Employee Handbook. • Knowledge of courteous, appropriate and inappropriate greeting techniques. • Knowledge of what constitutes "undue familiarity" with guests and customers. • Knowledge of infection control factors, i. e. food borne or air borne microbes, germs, bacteria (coughing/sneezing), unsanitary cleaning cloths, and personal apparel, sterilization techniques of glasses, dishes and utensils. • Knowledge of various beverage recipes. • Knowledge of techniques of accepting and recording orders and serving food and beverages with the least amount of confusion and distraction for the guests and customers. • Knowledge of the method of recording drink orders accurately and immediately after receipt into the Point of Sale, (POS). • Knowledge of preparation of garnishes for drinks and ability to replenish snacks, appetizers for guests and customers. FACTOR 2: SUPERVISORY CONTROLS • Incumbent is under the direct supervision of the Food and Beverage Director. • The supervisor assigns work, advises on changes in procedures and is available for assistance when required. • Routine work is performed independently following set procedures. • The work is reviewed for accuracy through spot checks, through complaints from customers and through observation of the employee at work. FACTOR 3: GUIDELINES • Written and oral guides provide specific instructions for doing the work. • Most of these instructions are easily memorized and require little interpretation. • When instructions do not apply, the problem is referred to the supervisor. • These guidelines are generally applicable, but the employee makes adaptations in dealing with problems and unusual situations. (Bartender Cont’d. Pg.3) FACTOR 4: COMPLEXITY • The complexity level ranges from a low level to medium that involves cleaning tables to public relations to processing electronic payment methods with credit and debit cards. FACTOR 5: SCOPE AND EFFECT • The primary purpose of the work is to provide quality beverages to guests and customers in a pleasant atmosphere with the fewest distractions possible. • This work contributes to the satisfaction of the customer and promotes a positive image for the Citizen Potawatomi Nation as a successful entrepreneur. FACTOR 6: PERSONAL CONTACTS • Contacts are on a face-to-face basis with guests and customers from all walks of life and from all points of the country and world. FACTOR 7: PURPOSE OF CONTACTS • The purpose of the contacts is to create a satisfied customer so as to encourage a high level of customer returns. FACTOR 8: PHYSICAL DEMANDS • Sitting or standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling. • Frequent repetitive motions; talking hearing, and visual acuity; • Frequent lifting (up to 50 lbs). FACTOR 9: WORK ENVIRONMENT • Normal restaurant environment OTHER CHARACTERISTICS REQUIRED • High School diploma or GED equivalent; • Minimum of 21 years of age; • Excellent verbal/written communication skills; • Availability to work weekends, nights, and holidays.

Responsibilities

The bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages while providing timely and courteous service to guests. They also manage the bar area, process payments, and maintain cleanliness standards according to restaurant protocols.