JOB OVERVIEW

The Sportsbook Cashier is responsible for verifying tickets, issuing tickets, cashing out tickets, and maintaining the general operation of the sports wagering area. As a Cashier, in absence of a manager/supervisor oversees daily operations of the Sportsbook area and provides oversight/direction as appropriate to Sportsbook Cashiers. Effectively handles guest concerns. At the end of each shift, will be responsible for reconciling the assigned cash drawer.

QUALIFICATIONS

• High school Diploma or GED
• Demonstrated knowledge of sports betting lines, odds and betting options
• Minimum of 12 months prior experience utilizing computer systems to perform work
• Demonstrated ability communicate effectively with guests
• Minimum of 6 months of prior cash handling experience, preferable in a high-volume setting.
• Demonstrated ability to perform basic mathematical calculations
• Minimum age requirement of 19 to work on gaming floor and the sports wagering area.
• Must be able to obtain and maintain a Nebraska Gaming and Racing License
• Must be available to work nights, weekends and holidays
  Job Type: Full-time
  Pay: From $14.50 per hour
  Expected hours: 40 per week
  Work Location: In perso

• Provide exceptional guest service to all customers.
• Process wager requests from guests and input them into the wagering system
• Pays all winning bets according to proper odds to ensure that winning players receive accurate payments
• Provides oversight to daily Sportsbook operations, to include direction as needed.
• Accountable for assigned Cashier Bank and reconcile at the end of the shift.
• Handle a large volume of money efficiently and accurately.
• Accurately record and update Cash In and Cash Out transaction.
• Obtain required documentation from guests when they reach CTR level.
• Responsible for being a subject matter expert on all Sportsbook wagering options available to our guests and using this expertise to educate our guests on all the various wagering options.
• Be aware of any unusual or suspicious betting habits and report promptly to a supervisor.
• Manage and effectively resolve guest issues/complaints, to include responsibility for handling escalated issues.
• Maintain and update betting boards for guests to view.
• Responsible for accurate processing of all voids
• Must follow all Elite Sportsbook Policies and Procedures.
• Must attend required training including BSA/AML compliance.
• Complies with all Nebraska Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
• Performs other duties as assigned.