SPP Account Solutions Mgr at Staples Inc.

Overland, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Support, Account Management, Profitability Management, Project Management, Relationship Building, Data Analysis, Marketing Plan Creation, Client Branded Merchandise, Business Reviews, Strategic Planning, Communication, Brand Standards Application, PC Skills

Industry

Retail Office Equipment

Description

Staples is business to business. You’re what binds us together. While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! In this role, you will be managing all aspects of internal client support and be primary internal interface for, working in partnership with field sales, the key stakeholders of an assigned customer account base. You will be responsible for influencing desired profitability goals as it relates to company direction and drives the implementation and ongoing execution of client activities across all internal support departments. What you’ll be doing: * Manage all facets of client program business in relationship to client budget and our service model. * Build and maintain client relationships. * Serve as the primary internal lead for assigned accounts, in partnership with field sales to drive client objectives. * Influence, analyze, and manage target expectations for margin as it relates to the client service model. * Influence, analyze, and manage assortments to achieve profitable SKU count measurements. * Utilize tools, data, and other resources to prepare and present client product selections. * Create marketing plans by analyzing and utilizing data to drive customer revenue. * Support site sale or tradeshow experiences utilizing and/or selling client branded merchandise. * Aid in customer business reviews. * Sustain global services knowledge and skillset and apply to account base as applicable. * Participate and provide input and ideas to support our ongoing effort to improve customer experience and retention. What you bring to the table: * Ability to create an inclusive environment, encouraging strategic thought/planning/execution while holding support teams accountable to deliverables. * Clear direction and project management leadership to all support teams in implementing and managing solutions for assigned customers, providing appropriate and timely internal and external communications. * Basic knowledge of decoration methods and product capabilities; applying customer brand standards as applicable What’s needed- Basic Qualifications: * High school diploma or GED. * 3+ years relevant work experience in project management, merchandising, or related field * Solid PC skills (Word, Excel, PowerPoint). * Flexibility to travel, when necessary, based on account needs. What’s needed- Preferred Qualifications: * Bachelor’s Degree * Ability to understand pricing and margin calculations. * We Offer: * Inclusive culture: Associate-led Business Resource Groups. * Flexible PTO: 22 days and Holiday Schedule (7 observed paid holidays). * Benefits: Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Responsibilities

This role involves managing all facets of internal client support and serving as the primary internal interface, working in partnership with field sales for an assigned customer account base. Responsibilities include influencing profitability goals, driving the implementation of client activities across internal departments, and managing client program business in relation to budget and service models.