ABOUT US

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

TRANSFORM LIVES: JOIN GREENBROOK MENTAL WELLNESS CENTERS AS A DEDICATED HYBRID SPRAVATO® CASE MANAGER IN CA!

At Greenbrook Mental Wellness Centers, a subsidiary of Neuronetics, Inc., we believe in a world where everyone has access to innovative and effective mental health care. As a leader in providing cutting-edge treatments like SPRAVATO®, we are seeking a compassionate and detail-oriented SPRAVATO® case manager to play a critical role in our mission. In this key role, will be the trusted guide who navigates the complexities of insurance, scheduling, and logistics, clearing the path so our patients can focus on their health.
If you’re patient-focused and thrive in a collaborative environment, apply now for this full-time, Monday-Friday position!

WHO WE ARE:

At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato® (for treatment-resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered.
To learn our WHY: https://youtu.be/yrr-wlFftT0 | Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories

• Patient Advocacy: Manage the full patient case cycle for SPRAVATO® treatment, from initial consultation scheduling to post-treatment follow-up.
• Insurance & Billing: Handle all insurance authorizations, appeals, and follow-up, acting as a liaison between providers, patients, and insurance payers.
• Operational Excellence: Maintain provider schedules, coordinate initial script orders, and manage patient documentation in our EHR systems (AdvancedMD and Salesforce).
• Reporting & Analytics: Compile and present key performance indicators (KPIs) to leadership, tracking patient conversions, treatment counts, and insurance outcomes.
• Regulatory Compliance: Maintain knowledge of evolving insurance criteria and communicate relevant changes to key stakeholders. Adhere to all federal and state compliance requirements, including HIPAA and company policies