SQA Lead (Point of Sale & Hospitality Tech) at Pointwest

Louisville, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SQA Leadership, PAR Brink POS, Omni-channel Validation, Hardware Lab Management, Test Automation, CI/CD, Defect Governance, SQL, API Testing, Postman, SoapUI, GCP, Selenium, Appium, Cypress, Hospitality Tech

Industry

IT Services and IT Consulting

Description

SQA Lead (Point-of-Sale & Hospitality Tech) Location: Louisville, KY (Hybrid) Sector: Global Hospitality & QSR Technology The Opportunity Pointwest is currently seeking a high-caliber Software Quality Assurance (SQA) Lead to join a strategic initiative for one of the world’s largest and most recognized quick-service restaurant (QSR) brands. This is not a standard "click-and-test" role. You will be a key player in a massive digital transformation, leading the quality validation for a multi-year global rollout of the PAR Brink POS ecosystem. Based in Louisville, Kentucky, you will work at the intersection of high-volume e-commerce and physical store operations, ensuring that technology enhances the experience for millions of customers and thousands of team members. Core Responsibilities POS Transformation Leadership: Drive the testing strategy for the integration and deployment of PAR Brink POS and associated back-of-office systems. Omni-channel Validation: Ensure seamless synchronization between mobile/web ordering platforms, third-party delivery aggregators, and in-store kitchen display systems (KDS). Hardware Lab Oversight: Manage "Model Store" testing environments, validating physical hardware configurations (terminals, printers, payment devices) alongside software builds. Automation & Efficiency: Transition manual testing processes into robust automated frameworks to support a continuous deployment (CI/CD) environment. Defect Governance: Lead triage meetings with developers and business stakeholders to prioritize fixes based on operational impact and "dinner rush" stability. Strategic Reporting: Provide Pointwest and client leadership with clear, data-driven insights into release readiness and system health. Technical Requirements Experience: 7+ years in Software QA, with at least 3 years in a Lead role. PAR Expertise: Direct, hands-on experience with PAR (Brink or PixelPoint) systems is a mandatory requirement for this role. Industry Knowledge: Strong background in the Restaurant/Hospitality sector, specifically understanding kitchen workflows and transaction processing. Testing Stack: * Proficiency in SQL for backend data verification. Experience with API Testing (Postman, SoapUI) and cloud-based environments (GCP preferred). Familiarity with automation tools such as Selenium, Appium, or Cypress. Education: Bachelor’s degree in Computer Science, IT, or equivalent professional experience. Professional Attributes Operational Mindset: You understand that in the pizza/QSR world, system uptime is critical to store profitability. Leadership: Proven ability to manage a team of testers, often across multiple time zones or in hybrid environments. Communication: Ability to translate technical bugs into "business impact" for non-technical stakeholders. Why Pointwest? At Pointwest, we act as a bridge between top-tier talent and industry-leading enterprises. By joining this project, you will: Work on a high-visibility project that is a cornerstone of our client’s global strategy. Engage with a collaborative team that values innovation and "Shift Left" testing methodologies. Enjoy a competitive compensation structure with the stability of a long-term engagement. Are you ready to lead the future of hospitality tech? Apply today with your updated resume and a summary of your experience with PAR POS systems.

Responsibilities

Lead the quality validation and testing strategy for the global rollout of the PAR Brink POS ecosystem. Manage hardware lab environments and transition manual testing into automated frameworks to support continuous deployment.