SQL & Unix Systems Analyst - Delivery & Customer Support at Oracle Risk Management Services
Hyderabad, Telangana, India -
Full Time


Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

SQL, Unix, Technical Support, Customer Service, Cloud Technologies, Database Technologies, Issue Resolution, Communication, Teamwork, Continuous Improvement, Technical Expertise, Customer Relationships, Global Support, Innovation, Cross-Functional Collaboration, Customer-Centric Services

Industry

IT Services and IT Consulting

Description
About the Company/Team Oracle Customer Success Services (CSS) is a global organization committed to helping customers achieve the maximum value from their Oracle technology investments. As part of CSS, you will join an international network of certified experts dedicated to delivering innovation-led, customer-centric services across the entire Oracle ecosystem. Through Oracle’s unified “One Oracle” approach, you will collaborate with cross-functional teams to support end-to-end delivery, strengthen your technical expertise, and engage with diverse customers across industries. CSS fosters a culture of teamwork, learning, and continuous improvement—empowering you to grow your career while driving meaningful customer impact. Job Summary The Support Engineer plays a pivotal role in ensuring smooth and successful adoption of Oracle products by customers. This role involves delivering high-quality technical support, managing customer relationships, resolving issues across cloud and database technologies, and ensuring timely, accurate communication throughout the service lifecycle. The position requires strong technical acumen, customer service excellence, and the ability to work in a 24/7 global support environment.

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Responsibilities
The Support Engineer ensures smooth adoption of Oracle products by delivering high-quality technical support and managing customer relationships. This role involves resolving issues across cloud and database technologies while ensuring timely communication throughout the service lifecycle.
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