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Sr Account Manager, Large Enterprise Commercial DACH at PayPal

Kleinmachnow, Brandenburg, Germany -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Client Success, Sales, Payments, Technology, Financial Services, E-commerce, Fintech, Strategic Planning, Solution Selling, Negotiation, Communication, Stakeholder Management, Analytical Thinking, Collaboration, CRM Systems, Salesforce

Industry

Software Development

Description

Collaborate with internal teams to influence process quality. Determine appropriate actions for process improvements. Recommend solutions to enhance efficiency and effectiveness. Monitor and manage account health and performance. Provide analytical insights to support business decisions. Drive revenue retention, upsell, and cross-sell initiatives, consistently meeting or exceeding targets. Negotiate complex commercial terms and contracts to achieve mutually beneficial outcomes. Monitor account health, proactively addressing risks to ensure merchant success and satisfaction. Oversee onboarding, integration, and day-to-day operations to ensure a seamless customer experience. Build and maintain executive-level relationships to foster long-term strategic partnerships. Lead cross-functional collaboration to deliver on account objectives and operational excellence. Manage pipelines, forecasts, and reporting with accuracy through CRM tools (e.g., Salesforce). 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Fluency in both German and English (written and spoken). Proven experience in account management, client success, or sales within payments, technology, or financial services. Strong understanding of the payments ecosystem, e-commerce, and fintech products. Demonstrated success in growing and retaining enterprise accounts through strategic planning and solution selling. Skilled negotiator and communicator with experience managing senior stakeholder relationships. Strategic and analytical thinker with a track record of delivering measurable business results. Collaborative team player, comfortable operating in a fast-paced, matrixed environment. Proficiency in CRM systems such as Salesforce.

Responsibilities

The Sr Account Manager will collaborate with internal teams to enhance process quality and drive revenue retention through upsell and cross-sell initiatives. They will also monitor account health, manage performance, and build executive-level relationships to ensure customer satisfaction.