ABOUT REBRANDLY

Imagine building the go-to-market strategy for a martech SaaS platform that processes 3 billion user interactions (clicks) per month and powers the digital presence of brands like MetLife, NBA, Volvo, Zillow, and Versace. That’s the opportunity waiting for you at Rebrandly, the world’s most trusted link management platform.
We’ve steadily built something remarkable: a profitable, stable SaaS business serving 1.3 million users globally while maintaining an industry-leading 99.99% platform uptime. Our 100,000 developers rely on our API daily, and we’ve achieved a 39% increase in customer clicks year-over-year – clear evidence of our strong product-market fit. Backed by Five Elms Capital and operating seamlessly across the US and European regions, we have the financial foundation and strategic support to scale aggressively.
What sets us apart in our market category isn’t just our scale – it’s our technical sophistication. Our product features enterprise-grade compliance, including HIPAA and SOC 2 Type 2 certifications, collaboration features, superior domain management flexibility, and innovative security features that have become the differentiators helping us compete directly against market leaders and win.

EDUCATION AND ENGAGEMENT:

• Develop and execute a comprehensive education program to empower customers
• Create scalable learning resources (webinars, workshops, documentation) tailored to diverse regions, languages, and learning styles.
• Collaborate with Product, Marketing, and Customer Success teams to ensure content is aligned with product updates, customer needs, and industry best practices.Measure the impact of educational initiatives on customer adoption, expansion and retention.

ABOUT THE ROLE

As a Sr. Account Manager at Rebrandly, you will be our customers’ primary point of contact, ensuring they have an exceptional experience throughout their lifecycle - from onboarding to long-term engagement and expansion. Your role in sales is to grow and expand ARR by optimizing customer value, nurturing trust and credibility, maximizing satisfaction, and identifying growth opportunities. You will work cross-functionally to deliver strategic solutions that align with customers’ needs and drive the overall success of Rebrandly.
This role is ideal for someone with a builder’s mindset: you’ll create processes from scratch, establish best practices in an evolving landscape, and thrive in the ambiguity that comes with rapid growth. You’ll be working directly with key stakeholders both internally and externally, making decisions that directly impact our trajectory as a market leader.
The position is fully remote in the US.