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Sr Account Manager SMB - 12 month secondment at PayPal

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Analytical Skills, Process Quality, Efficiency, Account Retention, Account Expansion, Report Preparation, Collaboration, Problem Solving, Communication, Strategic Planning, Customer Needs Assessment, Escalation Management, Campaign Execution, Relationship Building, Influencing

Industry

Software Development

Description

Collaborate internally to influence process quality and efficiency. Determine appropriate actions and consider alternative solutions. Acquire, manage, and expand relationships with small and medium-sized merchants. Use analytical skills and judgment to recommend best solutions. Influence through defined processes and procedures. Client Relationship Management: Act as the primary point of contact for assigned portfolio of client Build and maintain strong, long-lasting relationships with clients Assist in understanding client needs and offering solutions that meet their objectives Respond timely to all client requests and escalations Shapes strategies for account retention and expansion, ensuring alignment with broader organizational objectives Prepare reports on portfolio performance and key drivers of progress Collaborate with internal department to ensure smooth execution of client campaigns and services Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Responsibilities

The Sr Account Manager will act as the primary point of contact for a portfolio of small and medium-sized merchants, focusing on building and maintaining strong client relationships. The role involves collaborating internally to ensure the smooth execution of client campaigns and shaping strategies for account retention and expansion.