Sr. Account Technology Strategist - BFSI at Microsoft

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Transformation, Technology Strategy, Account Leadership, Customer Insights, Business Architecture, Technical Consulting, Sales Strategy, Stakeholder Management, Risk Management, Collaboration, Innovation, Technical Guidance, Demand Generation, Orchestration, Industry Knowledge, Technical Roadmaps

Industry

Software Development

Description

Account Technology Strategist (ATS) - The ATS is the leader responsible for designing the strategy and architecture to drive digitalization and innovation agenda of our enterprise customers and acts as the Innovation and DT Thought Leader. - Industry & Business Architecture: Create long-term strategy which links business, technology, and industry needs of our customers to enable their business and transformation strategy, based upon customer's business, technology and industry knowledge. Plan and orchestrate the solution proposal and coordinate technology sales teams to provide the right solution to the customer. - Account Leadership: Change Agent internally and externally to inspire and ideate about possibilities new technologies provide to drive business strategy and priorities of our customers. Own and Strengthen the relations with C-level technology, innovation executives and technology decision makers. Detailed Responsibilities: Customer and Industry Insights - Generates business insights based on knowledge of the customer's technology landscape, engagement experience, and proactive collaboration with the customer, internal teams, and industry, to conduct forecasting and develop recommendations for managing accounts. Challenges customers to consider alternative business models to meet business and market needs, and adapts plans to insights. - Orchestrates teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions. - Applies expertise in customer businesses and technology platforms and maturity to build digital transformation (DT) strategy with the customer that is aligned to business outcomes. Challenges customers' assumptions with constructive dialogue about their business and technology. Helps to create a board-ready message (e.g., sustainability) for customers' compliance alignment. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Leverages leaders from the partner ecosystem to bridge process gaps. Coordinates with internal industry experts (e.g., industry- solutions executives) to gather industry data of assigned accounts and improve planning. Demonstrates a strong understanding of the customers' business strategy and the direction of the industry. - Acts as the voice of the customer, industry, and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers). Technology Strategy Formulation - Provides analysis of overall customer needs, outcomes, and potential blockers. - Ensures execution of technology strategy and/or digital transformation by identifying and resolving technical blockers that arise during strategy planning and implementation and driving technology adoption. - Creates mid- to long-term (e.g., 12 or more months) technical and business roadmaps for one or more accounts, outlining the digital transformation journey and core wins. Updates and articulates business changes in the roadmaps around foundational, traditional capabilities. Builds technical engagement or enablement plan, captures baseline, and drives envisioning to support mid- to long-term business plans. Technology Sales: Demand Generation and Orchestration - Identifies customer issues, creates demand, and identifies opportunities to uncover new solutions. Identifies and qualifies a set number of opportunities for product sales, solution sales, or consumption. Leverages partners to drive demand generation and capitalize on opportunities. - Lead industry and digital transformation acceleration (IDTA) with the extended account team, customer and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for industry prioritized scenarios (IPSs), sales plays, and solution areas. Increases the number of successful engagements over time, managing engagement pipeline with extended team to maintain velocity, and unblocking issues. Differentiated Value Proposition - Leads new opportunities and orchestrates internal teams to accelerate the customer's digital transformation by understanding customer drivers of digital transformation, engaging with customers to lead strategic technology direction/transformation within assigned accounts, and ensuring line-of-business wins are captured (e.g., testimonials) for referencing. Provides an outside-in perspective around compete or other solutions that are also a requirement for the customer. Creates stakeholder maps for accounts, and determines, and orchestrates a coverage plan. - Builds the bridge between customer business requirements and technology. Recognizes how technology platforms are evolving and orchestrates resources to deliver platforms that will ensure successful technology adoptions. - Orchestrates internal teams and local partners to ensure sufficient technical resources for demand generation, when appropriate. - Drives account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates extended account teams and drives forecasting and tracking of the business. Owns the technical portion of the account plans and leads the account plan delivery. Contributes to the delivery of regular (e.g., quarterly, monthly) industry/technology briefings to customer technology decision-makers and technical teams. - Uses existing and new readiness resources to support enablement plans for customer technology adoption at the national and regional level. Required/Minimum Qualifications - Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience - OR equivalent experience. Additional or Preferred Qualifications - Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience - OR equivalent experience. - 8+ years experience in relevant customer industry. - 8+ years experience in digital transformation, or using technology to drive customer business outcomes.

Responsibilities

The Sr. Account Technology Strategist is responsible for designing strategies and architectures to drive digitalization and innovation for enterprise customers. This role involves generating insights, orchestrating teams, and formulating technology strategies to ensure successful digital transformation.