Sr. Administrative Support Specialist (Utilities) at CITY OF VALDOSTA

Valdosta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

18.86

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative support, Customer service, Records management, Data entry, Scheduling, Inventory management, Accounting practices, Communication, Purchase requisitions, Office equipment operation, Report preparation, Dispatching, Event coordination, Canva, Hiperweb

Industry

Government Administration

Description

Description This position is responsible for planning, organizing, and supporting the overall duties of the Utilities department. · Answers telephone and greet visitors; provides information and assistance; refers to appropriate personnel; responds to complaints and requests for service; maintains records to ensure effective response. · Dispatches maintenance crews in response to service requests; relays information to work crews in the field. · Prepares letters, memoranda and other correspondence. · Maintains department files and records. · Prepares work orders using Hiperweb software in support of customer account adjustments. · Prepares a variety of regular and special reports. · Prepares agendas and meeting materials for weekly department meetings. · Records road cuts and sidewalk installations. · Disseminates weekly maintenance schedules. · Maintains supply inventory. · Enters purchase requisitions. · Reconcile Bank of America transactions for three divisions. · Prepares requisitions. · Conducts the department’s orientation program. · Plans and organizes facility functions. · Organizes the Water Conservation Education Program. · Assists with coordinating Utilities Community Outreach Program events. · Processes hydrant rentals and Environmental truck inspections. · Monitors Employee Evaluations. · Schedules interviews and appointments. · Conducting Customer Satisfaction Surveys. · Assist with Star Employee Program. · Creates information postings for department events using Canva software · GA811 data entry. · Retrieves in-going and out-going mail. · Coordinates office in absence of Administrative Operations Manager. · Performs related duties. Requirements · Knowledge of modern office practices and procedures. · Knowledge of city and departmental policies and procedures. · Knowledge of computers and job-related software programs. · Knowledge of city records management principles. · Knowledge of basic accounting practices. · Knowledge of customer service principles. · Skill in prioritizing and organizing work. · Skill in the provision of customer services. · Skill in the maintenance of files and records. · Skill in the use of such office equipment as a computer, scanner, fax machine, and copier. · Skill in oral and written communication. · Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent. · Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

Responsibilities

This position is responsible for planning, organizing, and supporting the overall administrative duties of the Utilities department. Key tasks include dispatching maintenance crews, maintaining department records, preparing reports, and coordinating community outreach events.