Sr. Adoption Manager at Applied Systems Canada

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outbound Sales, SaaS Implementation, Customer Success, Payments Industry, Insurance Industry, Communication Skills, Customer Service Skills, Independent Work, Team Collaboration, Problem Solving, Organizational Skills, Training, Client Engagement, Product Feedback, Risk Taking, Adaptability

Industry

Software Development

Description

Canada External Job Ad Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible. Position Overview We’re searching for a Senior Adoption Manager to join our Applied Pay team in a hybrid setting. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You’ll Do Drive adoption of Applied Pay products by proactively engaging with clients to understand their needs, deliver tailored training sessions, and provide ongoing support to ensure successful implementation and utilization. Meet withclients to identify challenges, offer solutions, and serve as a trusted advisor, ensuring seamless integration and maximizing the value of Applied Pay products. Collaborate with internal teams, including productand engineering, to share client feedback and insights that inform product enhancements and drive adoption We’re Excited to Learn More About You 3+ years of experience in outbound sales, SaaS implementation or customer success Strong understanding of the payments and insurance industries Excellent communication and customer service skills Ability to work independently and as part of a team Experience navigating ambiguity and adding structure to complex problems If you are a highly motivated and organized individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Can work hybrid from an Applied Systems office in either Chicago, Toronto or Salt Lake City Bachelor's degree in business, finance, or a related field We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-ca/about-us/jobs/ This position requires the employee to reside and work from one of the following provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, PEI, Saskatchewan. Your Security Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid #LI-CA

Responsibilities

Drive adoption of Applied Pay products by engaging with clients to understand their needs and provide tailored training and support. Collaborate with internal teams to share client feedback and inform product enhancements.