POSITION SUMMARY

Astrica is seeking a Sr Advisory Solutions Consultant who can own the business-critical process of managing the definition of client solutions during pre-sales AND delivery.
This role will be a hybrid billable role focused on solution lifecycle management—supporting sales teams with pre-sales discovery, solution definition and estimation, proposal and contract creation, and supporting client delivery teams when needed throughout the implementation to ensure our ServiceNow engagements deliver the expected value for clients.

WHY ASTRICA?

At Astrica, we’re not just checking boxes—we’re reimagining what it means to be a ServiceNow partner. We blend smart automation with human-first change management, and we do it with curiosity, creativity, and a sense of humor. Our team is made up of industry pros who love what they do and believe work should be both impactful and fun.
Astrica is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice

• Product Ownership! For about 70% of the time, you’ll work with clients to understand business needs, define user stories, acceptance criteria, prioritizing backlogs, and ensure delivery teams are building the right solutions on ServiceNow.
• Pre-Sales Solutioning! For about 30% of the time, you’ll partner with Astrica leadership in sales cycles, helping shape solution approaches, estimate work, and present value to prospective clients.
• Trusted Advisor! Act as a partner to client executives—able to shift seamlessly between product conversations, strategic discussions, and business value storytelling.
• Voice of the client! Serve as the trusted point of contact for client escalations, resolving issues quickly and professionally.
• Contract Creation! Draft clear, accurate, and compelling contracts that balance client goals with delivery feasibility.