Sr. AI Solutions Engineer at Built Technologies

, , United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

205000.0

Posted On

18 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Prompt Engineering, Agent Workflow Design, Python, TypeScript, REST APIs, GraphQL, SQL, Client Communication, A/B Testing, Analytics, Fintech, B2B SaaS, Security Awareness, Compliance Awareness, Data Analysis, Implementation Engineering

Industry

Software Development

Description

COMPANY OVERVIEW Built is a growth-stage company at the intersection of FinTech and PropTech. We are on a mission to change the way the world gets built with technology and services that streamline the $1.4T U.S. construction industry. By providing a centralized platform for all industry stakeholders, Built enables increased efficiency, collaboration, transparency, and business agility—allowing customers to build and manage the communities around us more profitably and with more confidence. The Built platform is used by hundreds of leading North American lenders and asset managers, and thousands of developers, home builders, and contractors. Since our founding in 2015, we've partnered with over 140 of the top financial institutions in the U.S. and Canada, including 35+ of the top 100 U.S. construction lenders. With our latest $1.5B valuation, we’re on a continued growth trajectory and are committed to attracting the best talent in the world. We want you to be a part of this exciting journey. LINKS Life At Built & Habitat Build Series D Financing Round Built Recognized in Two American Business Award Categories Built Secures Investment from Citi Sr. AI Solutions Engineer About This Role Built’s new Agentic AI product helps lenders automate high-leverage operational workflows. As our Sr. AI Solutions Engineer, you’ll be the hands-on technical owner for driving customer onboarding and adoption — designing, building, and tuning agent workflows, prompts, and evaluations. This role sits within Built’s AI Solutions & Implementations Team and reports to the Head of Implementations. It exists to scale customer delivery and adoption for our new Agentic AI platform as we move from pilot to broad rollout — ensuring our clients achieve measurable value while shaping how the product evolves. You’ll partner with an Implementation Manager and an Agent Analyst and act as the technical expert to ensure customers love the product and get tremendous value. What You’ll Do Own prompt engineering & agent workflow design (tool/function calling, structured outputs, guardrails). Translate client SOPs into production workflows; ensuring we account for the specific nuances of each client. Operate and iterate with real client data to launch; troubleshoot and resolve issues quickly. Back-test new changes to existing data to ensure nothing breaks. Act as the technical escalation point for 6–8 concurrent customers; enable clients and our Agent Analysts on best practices. Instrument and report performance, create reusable templates/runbooks, and feed product requirements to Engineering. What Success Looks Like 30 Days: You’ve learned the platform, shadowed multiple customer implementations, and built your first workflow end-to-end. 60 Days: You’re owning technical delivery for active implementations and driving measurable value for customers. 90 Days: You’ve built repeatable patterns, contributed to product feedback loops, and are trusted as the technical point person for new customer launches. What You’ll Bring Experience in a customer-facing technical role (Solutions Engineer / Sales Engineer / Implementation Engineer) at a data/AI/infra company (e.g., Snowflake, Databricks, similar). Deep, practical prompt engineering expertise (few/zero-shot design, tool/function calling, structured outputs, agents, retrieval). Experience building agentic workflows with LLM providers (OpenAI/Anthropic/Azure). Strong software engineering fundamentals; fluent in Python and/or TypeScript, REST/GraphQL APIs, and SQL. Comfort creating evaluation pipelines, A/B tests, and analytics to measure quality, safety, and cost. Excellent client communication—able to translate messy SOPs into deterministic workflows and drive to outcomes on tight timelines. Bonus: Fintech/banking or B2B enterprise SaaS background; Snowflake/Databricks integrations; prompt observability/guardrails (e.g., Langfuse/MLflow-like tools); security & compliance awareness (SOC2, PII handling). Built’s salary range for this position is $150,000 - $205,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits. Perks: The rare opportunity to radically disrupt an industry Competitive benefits including: uncapped vacation, health, dental & vision insurance, and 401k Robust compensation package including base salary and equity Flexible working hours, paid family leave, ERGs & Mentorship opportunities Learning grant program to support ongoing professional development Our company is made up of passionate people who are driven in a variety of disciplines—and each of them brings their unique perspective to everything they do. Creating a safe and inclusive workplace is critical to the success of our company and of our employees, so it’s our aim to recruit, hire and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status or any other status protected by applicable law. As we learn and as we grow, we’re committed to ensuring that these ideals are at the forefront of everything we do. Greenhouse Disclosure When you apply to a job on this site, the personal data contained in your application will be collected by Built Technologies (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. If you would like to contact Controller to ask questions surrounding processing of your personal data or to make a request, you can send an email to privacy@getbuilt.com. For California residents: Please note that Controller does not sell your personal data or share it with third parties outside of Greenhouse Software, Inc.

Responsibilities

Own prompt engineering and agent workflow design, translating client SOPs into production workflows. Act as the technical escalation point for multiple concurrent customers, ensuring they achieve measurable value from the product.