WHY GENERAL MOTORS INSURANCE DATA ANALYTICS?

We are building out the next great business within General Motors, an insurance company that will disrupt the traditional model using our advantages as a subsidiary of the largest US automaker. Our success depends on our ability to make disciplined, principled decisions at scale based on a foundation of rigorous data and machine learning. We will use data science to leverage our advantages in acquisition and telematics to create an insanely simple insurance product that GM vehicle owners love.
The Sr Analyst Customer Analytics - is responsible for analyzing data to drive business results. Internal and external information is used to identify quantifiable and actionable opportunities for achieving the key priorities of the business. Role is responsible for understanding key drivers of business performance, architecting solutions, building reports, monitoring and analyzing results, and communicating information to Operations, Data Engineering, IT and Analytics leadership.

EXPERIENCE

• Bachelor’s Degree in Finance, Economics, Mathematics, Statistics, or similar quantitative field required; Master’s Degree in Finance, Economics, Mathematics, Statistics, or similar quantitative field preferred
• 5+ years data analysis, project management and presentation skills required
• 2+ years SAS/SQL/Python experience required
• 2+ years Predictive Analytics Skills preferred
  What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
  Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
  Compensation: Competitive pay and bonus eligibility
  Work Life Balance : 100% remote
  

  LI-remote #LI-CH1 #gmfjobs

The base salary for this role is $94,000 to $174,000.
At GM Financial, we strive for transparency and in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience and education.
This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment

• Building various weekly dashboards and reports to analyze/monitor business metrics
• Use multiple data sources and tools to identify, interpret and communicate customer behavior and provide insight that drives performance and efficiency
• Perform ad hoc analysis for the team and identify factors to improve customer satisfaction & retention
• Conduct various types of analyses to enhance process efficiency and provide actionable recommendations to key stakeholders
• Assist in data management, governance, attribution rules, and data quality with other functional data owners to ensure data integrity across different departments
• Build predictive models to support decision making
• Build monthly forecasts of key metrics
• Help design A/B and multivariate tests, communicate results and provide recommendations
• Build strong relationships with key cross-org stakeholders to help build a cohesive approach to growth target
• Analyze data to improve financial performance and operational costs