POSITION OVERVIEW:

Working with the Senior Manager of Customer Insights on a small but resourceful team, the Senior Analyst will contribute to delivering fact-based customer insights that facilitate accurate, strategic, and tactical decisions across The Home Depot Canada. They will partner with the business to understand key challenges and opportunities, and have the capability to analyze data, reveal trends and patterns, and translate these into insights that create an in-depth understanding of our customer’s needs, preferences, and expectations.

SKILLS:

• Understanding of research methodologies (choice-based modeling, usage and attitude, segmentation, brand/market/advertising tracking, concept testing, customer satisfaction)
• Experience working with both primary and secondary data sources
• Strong project management skills; ability to juggle multiple projects effectively.
• Strong relationship management skills.
• Strong attention to detail.
• Strong sense of ownership and drive for results.
• Strong initiative and ability to work independently.
• Entrepreneurial, curious, and resourceful.
• Proficient in MS Office (specifically Excel for analysis and PowerPoint for reporting).

TRAVEL REQUIREMENTS:

Minimal travel required

PHYSICAL REQUIREMENTS:

Standard office environment

MINIMUM EDUCATION:

Post-Secondary degree in Business and/or a related field

MINIMUM YEARS OF WORK EXPERIENCE:

~5 years of analytical or market research experience, preferably in a retail environment

• Some supplier-side market research experience preferred

MINIMUM LEADERSHIP EXPERIENCE:

Experience mentoring summer interns (when hired)

OTHER REQUIREMENTS/ASSETS:

Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)