GREAT COMPANY. GREAT PEOPLE. GREAT OPPORTUNITIES.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As the Senior Sales Operations Analyst – Contract Compliance serves as United Rentals’ first line of defense in contractual compliance audits initiated by customers or third-party audit firms for customer and national account pricing contracts. This role manages the full audit engagement cycle — from initial data gathering and contractual review, through internal audit analysis and dispute preparation, to coordinating with internal and external stakeholders — with the goal of minimizing unwarranted financial claims and protecting company revenue.

REQUIREMENTS:

• Bachelor’s degree required; Finance, Accounting, Business Administration, or related field preferred
• 5–7 years of relevant experience in contract compliance, audit defense, financial analysis, or related fields
• Experience in equipment rental, manufacturing, or similar industries preferred
• Expert-level proficiency in Microsoft Excel; advanced skills in Word and PowerPoint
• Strong analytical and problem-solving skills with the ability to interpret complex commercial contracts
• Exceptional attention to detail and accuracy in data handling
• Excellent written and verbal communication skills
• Ability to manage multiple audits simultaneously under tight deadlines
• Familiarity with ERP systems, data analysis tools, and openness to leveraging AI solutions

WHAT YOU’LL DO:

• Audit Intake & Data Management
• Serve as the primary point of contact for all incoming contractual compliance audits.
• Scope and fulfill data requests, ensuring accuracy, completeness, and alignment with contractual requirements.
• Contract Review & Commercial Term Analysis
• Review customer contracts to interpret applicable commercial terms, including billing procedures, payment timelines, pricing schedules, rebates, markups, labor rates, logistics charges, and other negotiated terms.
• Apply these terms when assessing auditor claims to identify potential misinterpretations or overreach.
• Findings Review & Dispute Development
• Analyze Summary of Monetary Issues (SMI) reports and other auditor findings.
• Conduct internal audits using company data, financial analysis, and contract interpretation to validate or dispute claims.
• Audit Defense Execution
• Develop clear, data-backed dispute responses to challenge invalid audit findings.
• Manage the back-and-forth with auditors, staying within approved negotiation parameters.
• Cross-Functional Coordination
• Partner with Sales, Pricing, Finance, and Legal teams to align audit defense strategies.
• Prepare and present updates to senior leadership, flagging potential high-risk or high-dollar issues.
• Continuous Improvement & Strategic Contributions
• Maintain a repository of audit precedents, dispute strategies, and recurring contract interpretations.
• Recommend process improvements to strengthen future audit outcomes and reduce exposure.
• Collaborate with internal stakeholders to enhance contract structures, data retrieval systems, and compliance processes based on audit learnings.