GREAT COMPANY. GREAT PEOPLE. GREAT OPPORTUNITIES.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As a Senior Manager of Sales Operations, the Senior Sales Operations Analyst – Contract Compliance serves as United Rentals’ first line of defense in contractual compliance audits initiated by customers or third-party audit firms for customer and national account pricing contracts. This role manages the full audit engagement cycle — from initial data gathering and contractual review, through internal audit analysis and dispute preparation, to coordinating with internal and external stakeholders — with the goal of minimizing unwarranted financial claims and protecting company revenue.

REQUIREMENTS:

• Bachelor’s degree required; Finance, Accounting, Business Administration, or related field preferred
• 5–7 years of relevant experience in contract compliance, audit defense, financial analysis, or related fields
• Experience in equipment rental, manufacturing, or similar industries preferred
• Expert-level proficiency in Microsoft Excel; advanced skills in Word and PowerPoint
• Strong analytical and problem-solving skills with the ability to interpret complex commercial contracts
• Exceptional attention to detail and accuracy in data handling
• Excellent written and verbal communication skills
• Ability to manage multiple audits simultaneously under tight deadlines
• Familiarity with ERP systems, data analysis tools, and openness to leveraging AI solutions

WHAT YOU’LL DO:

• Audit Intake & Data Management
• Serve as the primary point of contact for all incoming contractual compliance audits.
• Scope and fulfill data requests, ensuring accuracy, completeness, and alignment with contractual requirements.
• Contract Review & Commercial Term Analysis
• Review customer contracts to interpret applicable commercial terms, including billing procedures, payment timelines, pricing schedules, rebates, markups, labor rates, logistics charges, and other negotiated terms.
• Apply these terms when assessing auditor claims to identify potential misinterpretations or overreach.
• Findings Review & Dispute Development
• Analyze Summary of Monetary Issues (SMI) reports and other auditor findings.
• Conduct internal audits using company data, financial analysis, and contract interpretation to validate or dispute claims.
• Audit Defense Execution
• Develop clear, data-backed dispute responses to challenge invalid audit findings.
• Manage the back-and-forth with auditors, staying within approved negotiation parameters.
• Cross-Functional Coordination
• Partner with Sales, Pricing, Finance, and Legal teams to align audit defense strategies.
• Prepare and present updates to senior leadership, flagging potential high-risk or high-dollar issues.
• Continuous Improvement & Strategic Contributions
• Maintain a repository of audit precedents, dispute strategies, and recurring contract interpretations.
• Recommend process improvements to strengthen future audit outcomes and reduce exposure.
• Collaborate with internal stakeholders to enhance contract structures, data retrieval systems, and compliance processes based on audit learnings.